Introduction
A career in IBM Consulting embraces long-term relationships and close collaboration with clients across the globe. In this role, you will work for IBM BPO, part of Consulting that, accelerates digital transformation using agile methodologies, process mining, and AI-powered workflows.
You'll work with visionaries across multiple industries to improve the hybrid cloud and AI journey for the most innovative and valuable companies in the world. Your ability to accelerate impact and make meaningful change for your clients is enabled by our strategic partner ecosystem and our robust technology platforms across the IBM portfolio, including IBM Software and Red Hat.
Curiosity and a constant quest for knowledge serve as the foundation to success in IBM Consulting. In your role, you'll be supported by mentors and coaches who will encourage you to challenge the norm, investigate ideas outside of your role, and come up with creative solutions resulting in groundbreaking impact for a wide network of clients. Our culture of evolution and empathy centers on long-term career growth and learning opportunities in an environment that embraces your unique skills and experience.
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Your Role and Responsibilities
A Transformation Manager is a strategic leader who ensures digital initiatives align with the organisation's and client's goals. They oversee the planning and execution of transformative projects, working closely with senior management and clients to define objectives and outcomes.
Your primary responsibilities include:
- As Transformations Lead, you are responsible for handling finance clients in different industries and across Finance and Accounts domain
- You will own one or more client engagements across geographies & provide transformation support for establishing processes, metrics identifications and reporting to solve complex problems
- Drive process improvements and ideation and probable CI/automation/Gen AI opportunity to simplify, improve or redesign processes. Optimize processes and Target operating model.
- Responsible for all transformation projects and meet targets set for Digital workers, improvements in KPI's and value generation for the client by looking at end to end picture and upstream and downstream processes which may not always be in IBM's remit
- Transformational Mindset and ability to leverage latest technology.
- Should have managed Finance Delivery in the past along with transformation experience
- Responsible for tracking and driving all process parameters 'critical to quality' for process delivery
- Assist management with career development activities for team members, team leaders and managers, including performance management, feedback, and training
- Ensure adequate mentorship and training of team members to ensure process objectives and Customer requirements are met
Required Technical and Professional Expertise
- Minimum 12- 15 years of experience in Finance and Accounting Delivery and Transformation
- Proven experience in creating and developing of value proposition for clients, use cases where actual transformation has been delivered with Productivity, FTE savings or other tangible savings delivered to clients or internal stakeholders
- Excellent communication skills, negotiation competence with Client & Stakeholder Management experience
- Ability to articulate and present (PowerPoint Skills) to be able to explain challenges, solutions etc in a story telling format
- High level of change management experience
- Experience in process Transition & Project Management
- Proficient in supporting sales team for building compelling use case for prospective clients where transformation has delivered business outcomes to solve complex client problems
- Expertise to lead efforts on continuous process improvements and transformation along with carrying out maturity assessments
- Proven experience in understanding of end-to-end F&A process. In depth process knowledge in central finance reporting, management reporting and reports
- Six Sigma Black Belt Certified from renowned organizations/certification body (ASQ, Benchmark Six Sigma, ISI, KPMG etc.) which includes experience in identifying & leading Kaizen or Lean would be preferred
Preferred Technical and Professional Expertise
- None