Introduction
At IBM, we believe technology shapes the world, and we are a catalyst for innovation and creativity. We are at the forefront of groundbreaking change - improving businesses, society, and the human condition. As a leader in Hybrid Cloud and AI, we are leading the charge in a worldwide digital transformation.
Our Marketing, Communications & Corporate Social Responsibility (MCC) team tells this story and is responsible for positioning IBM in the market. We define and optimize IBM's brand, capture the market's attention, and articulate our point of view for clients, partners, the media, and even other IBMers.
Your role and responsibilities
As an integral part of our MCC IBM.com Team, you will assist in advancing our website experience, ensuring it delights visitors and encourages engagement with our brand. Your role will encompass various activities, including but not limited to:
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- Ticket Management: Take ownership of ticketed work assignments, addressing requests from initiation to completion. Ensure that all tasks are executed efficiently and within deadlines.
- Issue Resolution: Analyze recurring issues and recommend potential fixes where applicable. Document and share insights with the team to enhance our knowledge base and develop best practices.
- Collaborative Problem Solving: Foster a cooperative work environment by seeking answers to challenges from various sources including available documentation, education or leveraging insights from peers.
- Learning Opportunity: Gain hands-on experience in the day-to-day activities of an Operations Professional, including support tasks, project management, and team collaboration initiatives.
What you can expect from us:
- Gain valuable experience in a multicultural workplace and enhance your resume.
- Work alongside seasoned professionals and learn best practices in marketing operations.
- Opportunity for career growth.
In addition to your work assignments, the internship includes educational, networking, and social activities. Between your assignments and intern programming, you'll get to touch a variety of areas within Marketing.
This is a hybrid role, attendance in the office will be required only 3 times per week. We will be concluding the recruitment process for this role in late April. Please submit your application before that time.
Required education
None
Preferred education
None
Required technical and professional expertise
- Currently enrolled in a university program
- Passionate about Marketing, Communications, or a related field
- Fluent in English; strong written and verbal communication skills
- Eager to learn
Preferred technical and professional experience
- Basic knowledge of web development and quality assurance for web.
- Basic knowledge of problem-solving and analytical skills
- Basic knowledge of CMS platforms, HTML and CSS
- Willingness to listen, learn and work closely to others. We value human interactions and encourage team work.
YOUR LIFE @ IBM
In a world where technology never stands still, we understand that, dedication to our clients success, innovation that matters, and trust and personal responsibility in all our relationships, lives in what we do as IBMers as we strive to be the catalyst that makes the world work better.
Being an IBMer means you'll be able to learn and develop yourself and your career, you'll be encouraged to be courageous and experiment everyday, all whilst having continuous trust and support in an environment where everyone can thrive whatever their personal or professional background.
Our IBMers are growth minded, always staying curious, open to feedback and learning new information and skills to constantly transform themselves and our company. They are trusted to provide on-going feedback to help other IBMers grow, as well as collaborate with colleagues keeping in mind a team focused approach to include different perspectives to drive exceptional outcomes for our customers. The courage our IBMers have to make critical decisions everyday is essential to IBM becoming the catalyst for progress, always embracing challenges with resources they have to hand, a can-do attitude and always striving for an outcome focused approach within everything that they do.
Are you ready to be an IBMer?
ABOUT IBM
IBM's greatest invention is the IBMer. We believe that through the application of intelligence, reason and science, we can improve business, society and the human condition, bringing the power of an open hybrid cloud and AI strategy to life for our clients and partners around the world.
Restlessly reinventing since 1911, we are not only one of the largest corporate organizations in the world, we're also one of the biggest technology and consulting employers, with many of the Fortune 50 companies relying on the IBM Cloud to run their business.
At IBM, we pride ourselves on being an early adopter of artificial intelligence, quantum computing and blockchain. Now it's time for you to join us on our journey to being a responsible technology innovator and a force for good in the world.
IBM is proud to be an equal-opportunity employer. All qualifiedapplicants will receive consideration for employment without regard to race,color, religion, sex, gender, gender identity or expression, sexualorientation, national origin, caste, genetics, pregnancy, disability,neurodivergence, age, veteran status, or other characteristics. IBM is alsocommitted to compliance with all fair employment practices regardingcitizenship and immigration status.
OTHER RELEVANT JOB DETAILS
All our positions are eligible for people with disabilities PwD or rehabilitated.