Introduction
As IBM Z Designers, you are part of a community of innovators, creators, and design thinkers.
Our systems power the world's most important industries, and our clients are the architects of
the future. Transforming our business to deliver on that future is at the heart of our Design
mission.

Your Role and Responsibilities

As an IBM Designer, your focus will be on meeting individual and team objectives, learning
your craft, contributing to the design of a product and learning about IBM and IBM Design
practices. Generally, your efforts will be concentrated around a single product in your business
area, with guidance and feedback from a more senior designer or design leader. You will also
contribute to the design community by supporting community activities, sharing, learning or

• Grow domain knowledge by learning the value proposition of your product, its market position, the basics of its technologies and how it's used by our customers.
• Develop enough domain fluency to contribute ideas that differentiate the solution in the market.
• Attend and participate in design and product-oriented activities, such as stand-ups, Town Halls, product demos or design critiques.
• Develop the ability to find and apply relevant industry references/trends.
• Identify improvement opportunities at the individual product level

• Attend client / sponsor user sessions; establish your own client relationships.
• Contribute to the design of a product by advocating for the user experience and value.
• Learn about the org structure and key stakeholders of your PM and dev teams
• Seek and provide feedback on outcomes to your entire team.
• Support advocacy of design thinking across the team.
• Communicate with other designers and your 3iab team about your project status.
• Attend and participate in design reviews and playbacks to share experience design and related artifacts.
• Understand how your work fits into the department mission, strategy, and vision.

• Contribute towards delivery of project needs, such as research insights or user experience deliverables, in alignment with timeline and roadmap milestones.
• Participate in concept ideation informed by an understanding of users, clients, and their desired outcomes.
• Adapt work and processes according to guidance and direction from design leads.
• Strengthen your craft skills in your discipline through learning, mentorship, and producing.
• Expand competencies across t-shape to better contribute to personal and team outcomes.
• Acquire Enterprise Design Thinking fluency and infuse practices into work.
• Develop foundational knowledge in the technologies needed for your product/org, such as AI.
• Develop entry-level knowledge of IBM Experience Standards.
• Participate in internal and external design community activities.
• Familiarity with accessibility guidelines and principles (e.g., WCAG)

• Support user research activities and customer interactions
• Contribute to research sessions/planning
• Design research plans (with oversight)
• Lead research sessions
• Demonstrate the ability to ask effective questions
• Put customers and stakeholders at ease during session
• Synthesize research
• Share and communicate research findings
• Support storytelling around an on-going narrative leads will build for a hill

• Experience working on enterprise information technology (business to business), and enterprise technology personas or archetypes
• Familiarity with IBM Z product stack