Introduction
Technical content is the backbone of our client's digital self-service experience and is essential for client retention and growth. Are you interested in being part of a team that drives user-centered high quality content through a collaborative partnership with the Design community, which plays a key role in customer loyalty and IBM's profitability? As we strive for great user experiences, we need great technical content professionals building those experience

Your Role and Responsibilities
Our team is looking for an internal hire to join our IBM Z POK Content Development organization. The ideal candidate will have strong communication skills and the ability to work with both internal and external clients. The Technical Content Professional will synthesize product information to create a variety of customer-facing information deliverables. If you thrive in a collaborative environment where you can create modern, user-centric products for the mainframe this position is for you. Not only will you help develop and test critical product content, but you will grow your experience and skills in areas including new automated workflow offerings, content solutions and a wide array of IBM Enterprise Design Thinking practices.

• Drive and eagerness to learn
• Strong problem solving and communication skills
• Able to work independently and take initiative, as well as work collaboratively and contribute to an agile team environment
• Some knowledge or experience in Three or more of the following:
  
  
  • Ability to write accurate, clear, and concise content for a global audience.
  • Ability to Design, develop, edit, and produce accurate and effective technical documentation.
  • Design Thinking
  • Ability to use and contribute to shared source repositories such as GitHub
  • Agile principles
  • Experience with HTML, XML or DITA tagging languages

• Ability to use and contribute to shared source repositories such as GitHub
• Experience with XML or DITA tagging languages
• Ability to leverage IBM Design Thinking practices
• Familiar with DevOps and a variety of software engineering concepts