Introduction
A career in IBM Consulting is rooted by long-term relationships and close collaboration with clients across the globe. In this role, you will work for IBM BPO, part of Consulting that, accelerates digital transformation using agile methodologies, process mining, and AI-powered workflows.
You'll work with visionaries across multiple industries to improve the hybrid cloud and AI journey for the most innovative and valuable companies in the world. Your ability to accelerate impact and make meaningful change for your clients is enabled by our strategic partner ecosystem and our robust technology platforms across the IBM portfolio; including Software and Red Hat.
Curiosity and a constant quest for knowledge serve as the foundation to success in IBM Consulting. In your role, you'll be encouraged to challenge the norm, investigate ideas outside of your role, and come up with creative solutions resulting in ground breaking impact for a wide network of clients. Our culture of evolution and empathy centers on long-term career growth and development opportunities in an environment that embraces your unique skills and experience.
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Your Role and Responsibilities
As a Senior HR Service Associate at IBM Consilting, your role involves providing exceptional HR services to both employees and the business.
Your primary responsibilities include:
- HR System Data Management: Responsible for accurately and promptly updating employee data in the HR System to support various HR Services.
- Customer Interaction: Engage with customers to resolve queries and address concerns related to compensation administration and processes.
- Data Provision for Business Controls: Supply required data to internal business controls teams as necessary
- Compliance Adherence: Ensure strict adherence to client-established standards and guidelines.
- Policy and Compliance Expertise: Possess a deep understanding of both internal and external policies, procedures, regulations, and HR-related compliance. Proficiently respond to employee inquiries in accordance with these standards.
Required Technical and Professional Expertise
- At least 4 years of relevant experience
- Proficient in English and Japanese languages
- Amenable to work on a dayshift and in Quezon City (UP Ayala Technohub)
- Fluency in Speaking, Writing, Listening, Reading in Japanese and English languages
- Amenable to work in a 100% Return to Office Set up
Preferred Technical and Professional Expertise
- JLPT Certification is a plus