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DELIVERY MANAGER-FINANCE

AT IBM
IBM

DELIVERY MANAGER-FINANCE

Chennai, India

Introduction

A career in IBM Consulting embraces long-term relationships and close collaboration with clients across the globe. In this role, you will work for IBM BPO, part of Consulting that, accelerates digital transformation using agile methodologies, process mining, and AI-powered workflows.

You'll work with visionaries across multiple industries to improve the hybrid cloud and AI journey for the most innovative and valuable companies in the world. Your ability to accelerate impact and make meaningful change for your clients is enabled by our strategic partner ecosystem and our robust technology platforms across the IBM portfolio, including IBM Software and Red Hat.

Curiosity and a constant quest for knowledge serve as the foundation to success in IBM Consulting. In your role, you'll be supported by mentors and coaches who will encourage you to challenge the norm, investigate ideas outside of your role, and come up with creative solutions resulting in groundbreaking impact for a wide network of clients. Our culture of evolution and empathy centers on long-term career growth and learning opportunities in an environment that embraces your unique skills and experience.

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Your role and responsibilities

As a Subject Matter Expert, you are involved in various aspects of client acquisition - RFX support, due diligence, client presentations, transition support and stabilization. Besides, you will also support new offering development and specific projects with existing accounts to enable efficiency/effectiveness improvements.

Your primary responsibilities include:

  • Responsible for creating and percolating POV on leading practices and establishing thought leadership in various engagement areas.
  • Lead the implementation of the platform by providing business requirements to the development team and ensuring the client commitments are translated into functionalities.
  • You will own client engagements/contracts across geographies- Operations support for establishing processes, metrics identifications and reporting.
  • You will be responsible for monitoring and managing the successful Transformation and subsequent delivery of the Service Operations Management (SOM) workstream, working with several external clients, to ensure that they are structured appropriately to deliver both direct and indirect business benefits.
  • Responsible for achieving transformation at a high level of change management experience, including challenging, inspiring, and leading the team.
  • Lead business change management, responsible for delivering multiple organisational change programmes that deliver the transformed operating model for clients.
  • Assist management with career development activities for team members, team leaders and managers, including performance management, feedback, and training.
  • Ensure adequate mentorship & training of team members to ensure process objectives & Customer requirements are met.

Required education

Bachelor's Degree

Preferred education

Master's Degree

Required technical and professional expertise

  • 8 to 16 years of experience in the Finance domain preferably in a BPO environment.
  • Validated skills and experience in handling various aspects of Procure to Pay.
  • Solid understanding of practices, processes, controls, and improvement ideas in PTP.
  • Prior Exposure to the solution cycle will be preferred.
  • Exposure to platform solutions, e-invoicing platforms, and other technology solutions in the PTP domain is an advantage.
  • Ability to exponent and engage multiple customers across the globe and handle critical issues.
  • Focus on implementation - essential for delivery as per SLAs/SOW.

Preferred technical and professional experience

  • A Chartered Accountant or Master's in Business Administration (Finance domain)
  • Proven experience in end-to-end Procure to Pay process.
  • In-depth process knowledge in central finance reporting, management reporting and reports.
  • Ability to influence people internal/external customers, Operations and Finance partners.
  • Ambitious individual who can work under their direction towards agreed targets/goals and with a creative approach to work.
  • Intuitive individual with an ability to manage change and proven time management.
  • Proven interpersonal skills while contributing to team effort by accomplishing related results as needed.
  • Up-to-date technical knowledge by attending educational workshops, reviewing publications.

ABOUT BUSINESS UNIT

IBM Consulting is IBM's consulting and global professional services business, with market leading capabilities in business and technology transformation. With deep expertise in many industries, we offer strategy, experience, technology, and operations services to many of the most innovative and valuable companies in the world. Our people are focused on accelerating our clients' businesses through the power of collaboration. We believe in the power of technology responsibly used to help people, partners and the planet.

YOUR LIFE @ IBM

In a world where technology never stands still, we understand that, dedication to our clients success, innovation that matters, and trust and personal responsibility in all our relationships, lives in what we do as IBMers as we strive to be the catalyst that makes the world work better.

Being an IBMer means you'll be able to learn and develop yourself and your career, you'll be encouraged to be courageous and experiment everyday, all whilst having continuous trust and support in an environment where everyone can thrive whatever their personal or professional background.

Our IBMers are growth minded, always staying curious, open to feedback and learning new information and skills to constantly transform themselves and our company. They are trusted to provide on-going feedback to help other IBMers grow, as well as collaborate with colleagues keeping in mind a team focused approach to include different perspectives to drive exceptional outcomes for our customers. The courage our IBMers have to make critical decisions everyday is essential to IBM becoming the catalyst for progress, always embracing challenges with resources they have to hand, a can-do attitude and always striving for an outcome focused approach within everything that they do.

Are you ready to be an IBMer?

ABOUT IBM

IBM's greatest invention is the IBMer. We believe that through the application of intelligence, reason and science, we can improve business, society and the human condition, bringing the power of an open hybrid cloud and AI strategy to life for our clients and partners around the world.

Restlessly reinventing since 1911, we are not only one of the largest corporate organizations in the world, we're also one of the biggest technology and consulting employers, with many of the Fortune 50 companies relying on the IBM Cloud to run their business.

At IBM, we pride ourselves on being an early adopter of artificial intelligence, quantum computing and blockchain. Now it's time for you to join us on our journey to being a responsible technology innovator and a force for good in the world.

OTHER RELEVANT JOB DETAILS

When applying to jobs of your interest, we recommend that you do so for those that match your experience and expertise. Our recruiters advise that you apply to not more than 3 roles in a year for the best candidate experience. For additional information about location requirements, please discuss with the recruiter following submission of your application.

Client-provided location(s): Chennai, Tamil Nadu, India
Job ID: IBM-10641
Employment Type: Other

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