Introduction
Joining the IBM Technology Expert Labs teams means you'll have a career delivering world-class services for our clients. As the ultimate expert in IBM products, you'll bring together all the necessary technology and services to help customers solve their most challenging problems. Working in IBM Technology Expert Labs means accelerating the time to value confidently and ensuring speed and insight while our clients focus on what they do best-running and growing their business. Excellent onboarding and industry-leading learning culture will set you up for a positive impact, while advancing your career. Our culture is collaborative and experiential. As part of a team, you will be surrounded by bright minds and keen co-creators-always willing to help and be helped-as you apply passion to work that will positively impact the world around us.
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Your role and responsibilities
As a Delivery Consultant, you will work closely with IBM clients and partners to design, deliver, and optimize IBM Technology solutions that align with your clients' goals. In this role, you will apply your technical expertise to ensure world-class delivery while leveraging your consultative skills such as problem-solving issue- / hypothesis-based methodologies, communication, and service orientation skills. As a member of IBM Technology Expert Labs, a team that is client focused, courageous, pragmatic, and technical, you'll collaborate with clients to optimize and trailblaze new solutions that address real business challenges. If you are passionate about success with both your career and solving clients' business challenges, this role is for you. To help achieve this win-win outcome, a 'day-in-the-life' of this opportunity may include, but not be limited to... Solving Client Challenges Effectively: Understanding clients' main challenges and developing solutions that helps them reach true business value by working thru the phases of design, development integration, implementation, migration and product support with a sense of urgency . Agile Planning and Execution: Creating and executing agile plans where you are responsible for installing and provisioning assets, testing, migrating to production, and day-two operations. Technical Solution Workshops: Conducting and participating in technical solution workshops. Building Effective Relationships: Developing successful relationships at all levels -from engineers to CxOs-with experience of navigating challenging debate to reach healthy resolutions. Self-Motivated Problem Solver: Demonstrating a natural bias towards self-motivation, curiosity, initiative in addition to navigating data and people to find answers and present solutions. Collaboration and Communication: Strong collaboration and communication skills as you work across the client, partner, and IBM team.
Required education
High School Diploma/GED
Preferred education
Bachelor's Degree
Required technical and professional expertise
The IBM Technology Expert Labs organization is looking for an IBM Geographically Dispersed Parallel Sysplex (IBM GDPS®) IT Management Consultant with expertise in IBM Z and Storage technology and products to lead and deliver pre-sales and post-sales client engagements that enable the adoption of IBM GDPS®.
Ideal candidates will have demonstrated a successful history of implementing IBM GDPS® engagements, be familiar with sysplex architectural methods, can independently assess IT infrastructures, evaluate gaps in best practices and create IBM GDPS® solution recommendations for client environments while displaying excellent collaboration and communication with Clients, Sellers, Business Partners and Colleagues by delivering reports to clients.
You will be responsible for developing and delivering IBM GDPS® solution design, architecture, and implementation of IBM GDPS® solutions which may include:
Setting up, configuring and cloning z/OS
LPARs
Configuring and customizing GDPS® functional capabilities
Designing and customizing NetView automation, REXX and JCL to support IBM GDPS® environment. Assisting with customer IBM GDPS® deployment testing Providing technical guidance and skills transfer to customer personnel for IBM GDPS® related topics. Producing planning and implementation reports and documentation.
Installation, configuration, testing
This role requires a strong knowledge of the IBM Systems Z hardware and software ecosystem, focusing on IBM Geographically Dispersed Parallel Sysplex (GDPS®). Strong z/OS, Parallel Sysplex, Networking and Automation skills are needed.
You will work with customers and IBM Sales and Business Partners to position, scope, and delivery of IBM GDPS® which is a collection of system recovery offerings on the IBM Z® platform, each of which uses services, clustering technologies, and server and storage replication and automation. Candidates must possess a strong background in executive consulting or technical sales and knowledge of IBM's GDPS® portfolio.
z/OS High Availability technology and capabilities including Parallel Sysplex
(eg: GRS, Coupling Facilities and Sysplex Failure Management)
z/VM system programming & Linux on z Systems administration
Copy Services technology including
Metro Mirror, Global Mirror and z/OS Global Mirror (plus FlashCopy Software replication (IBM InfoSphere Replication Server for DB2, IMS and/or VSAM on z/OS (GDPS®/Active-Active only) Successfully delivering IBM Z projects and/or architecting and planning infrastructures for customer's data centers
3+ years' experience in:
Customer facing communications, requirements analysis, documentation, and report presentations.
Project management and the ability to collaborate across teams globally Networking skills especially TCP/IP knowledge
Tivoli System Automation and NetView
Storage management experience using DFSMS
Ability to lead customer technical workshops up to 20+ people Candidate should be self-organized, eager to learn with strong sense of analysis & troubleshooting skills Strong written and verbal communication skills
Readiness up to travel 20% travel annually
English: Fluent
Preferred technical and professional experience
Preferred Professional and Technical Expertise:
Knowledge or experience with GDPS®, PPRC and DR solution design and procedures
Practical SMP/E knowledge
Assembler, JCL, REXX and CLIST knowledge
IBM System Automation and Red Hat
Ansible knowledge
Basic RACF knowledge
ABOUT BUSINESS UNIT
IBM has a global presence, operating in more than 175 countries with a broad-based geographic distribution of revenue. The company's Global Markets organization is a strategic sales business unit that manages IBM's global footprint, working closely with dedicated country-based operating units to serve clients locally. These country teams have client relationship managers who lead integrated teams of consultants, solution specialists and delivery professionals to enable clients' growth and innovation. By complementing local expertise with global experience and digital capabilities, IBM builds deep and broad-based client relationships. This local management focus fosters speed in supporting clients, addressing new markets and making investments in emerging opportunities. Additionally, the Global Markets organization serves clients with expertise in their industry as well as through the products and services that IBM and partners supply. IBM is also expanding its reach to new and existing clients through digital marketplaces.
YOUR LIFE @ IBM
In a world where technology never stands still, we understand that, dedication to our clients success, innovation that matters, and trust and personal responsibility in all our relationships, lives in what we do as IBMers as we strive to be the catalyst that makes the world work better.
Being an IBMer means you'll be able to learn and develop yourself and your career, you'll be encouraged to be courageous and experiment everyday, all whilst having continuous trust and support in an environment where everyone can thrive whatever their personal or professional background.
Our IBMers are growth minded, always staying curious, open to feedback and learning new information and skills to constantly transform themselves and our company. They are trusted to provide on-going feedback to help other IBMers grow, as well as collaborate with colleagues keeping in mind a team focused approach to include different perspectives to drive exceptional outcomes for our customers. The courage our IBMers have to make critical decisions everyday is essential to IBM becoming the catalyst for progress, always embracing challenges with resources they have to hand, a can-do attitude and always striving for an outcome focused approach within everything that they do.
Are you ready to be an IBMer?
ABOUT IBM
IBM's greatest invention is the IBMer. We believe that through the application of intelligence, reason and science, we can improve business, society and the human condition, bringing the power of an open hybrid cloud and AI strategy to life for our clients and partners around the world.
Restlessly reinventing since 1911, we are not only one of the largest corporate organizations in the world, we're also one of the biggest technology and consulting employers, with many of the Fortune 50 companies relying on the IBM Cloud to run their business.
At IBM, we pride ourselves on being an early adopter of artificial intelligence, quantum computing and blockchain. Now it's time for you to join us on our journey to being a responsible technology innovator and a force for good in the world.
OTHER RELEVANT JOB DETAILS
IBM offers a competitive and comprehensive benefits program. Eligible employees may have access to:
- Healthcare benefits including medical & prescription drug coverage, dental, vision, and mental health & well being
- Financial programs such as 401(k), the IBM Employee Stock Purchase Plan, financial counseling, life insurance, short & long- term disability coverage, and opportunities for performance based salary incentive programs
- Generous paid time off including 12 holidays, minimum 56 hours sick time, 120 hours vacation, 12 weeks parental bonding leave in accordance with IBM Policy, and other Paid Care Leave programs. IBM also offers paid family leave benefits to eligible employees where required by applicable law
- Training and educational resources on our personalized, AI-driven learning platform where IBMers can grow skills and obtain industry-recognized certifications to achieve their career goals
- Diverse and inclusive employee resource groups, giving & volunteer opportunities, and discounts on retail products, services & experiences
We consider qualified applicants with criminal histories, consistent with applicable law.
This position was posted on the date cited in the key job details section and is anticipated to remain posted for 21 days from this date or less if not needed to fill the role.
IBM will not be providing visa sponsorship for this position now or in the future. Therefore, in order to be considered for this position, you must have the ability to work without a need for current or future visa sponsorship.
The compensation range and benefits for this position are based on a full-time schedule for a full calendar year. The salary will vary depending on your job-related skills, experience and location. Pay increment and frequency of pay will be in accordance with employment classification and applicable laws. For part time roles, your compensation and benefits will be adjusted to reflect your hours. Benefits may be pro-rated for those who start working during the calendar year.