Introduction
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Your Role and Responsibilities
The IBM Infrastructure Expert Labs organization is looking for a Delivery Consultant with expertise in IBM Z Systems to lead and deliver pre-sales and post-sales client engagements that enable the adoption of IBM Z Systems. Ideal candidates will have demonstrated a successful history of designing and deploying new and complex high-quality IBM Z solutions to clients in response to varying business requirements, can independently assess IT infrastructures, evaluate gaps in best practices and create IBM Z System solution recommendations for client environments while displaying excellent collaboration and communication with Clients, Sellers, Business Partners and Colleagues by delivering reports to clients.
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Your Role and Responsibilities
You will be responsible for the implementation of IBM Z solutions which may include:
- Developing and delivering consulting assessments and workshops for the IBM Z Systems
- Traveling to customers and timely executing implementation projects according to the Scope of Work with customers, account teams, technical consultants, business partners and ensure client satisfaction.
- Encourage One Team approach. Develop and foster long-lasting relationships with clients, BPs, internal IBM teams, based on insight and knowledge of their current and future needs.
- Planning, installing, implementing, integrating new, complex and unique solutions related to IBM Z Systems
- Problem determination, skills transfer to customers, business partners and IBMers Documentation as part of services engagement at customer site or at IBM location
- Interface directly with the Customer, Sales, Marketing and Development
- Demonstrates leadership with external and internal clients to identify services engagement opportunities; provide proper Scope of Work definition and execute service projects
- Lead growth in new business areas, generate demand for services and assets
- Drive follow-on business from successful client engagements
- Be proactive and develop new services that meet brand, development and field needs.
- Pro-actively work with resource managers to identify the skills that are required to meet current and future needs for successful and timely deployment on opportunities utilizing those skills
- Dedication to Client success: Attain high client satisfaction supported by positive client feedback; Create new client references Exhibit personal responsibility in all relationships; including, but not limited to, honouring all internal and external commitments in a timely manner, being proactive, being responsive and
cooperative with clients, peers, management and other IBM organizations, and maintaining a positive, in control posture at all times
- Continuous self-assessment and continue to develop and expand deep technical and client facing skills to provide increased value to clients and be recognized as a MEA wide expert
- Get ready for the future challenges in line with WW IBM Strategy. Extend the range of offerings, capabilities, and improve business practices based on existing or potential market demand
English: Fluent
Required Technical and Professional Expertise
Candidate should have at least 5 years of hands-on experience in z/OS and zVM
Candidate should have good experience to install, upgrade, configuration and testing of IBM Z operating system, subsystem and related software
Candidate should have experience in planning and implementation reports and documentation
Candidate should have good understanding of z/OS high availability and Copy Services technology including Metro Mirror, Global Mirror and GDPS (Geographically Dispersed Parallel Sysplex ) on z/OS
Candidate should have deep, hands-on skills in ONE or MORE of the following subject matter areas: Networking, Storage, Security, CICS, Linux and WebSphere MQ Series
z/VM & zSecurity, RACF, Sysplex, DB2 plex, z/VM system programming & Linux on z Systems administration.
Preferred Technical and Professional Expertise
- At least 10 years of experience in the IT Industry
- At least 5 years of experience in Advising Technical Solution Sales
- At least 3 years of experience in Performing Solution Integration.
- At least 3 years' experience in Security and advance ZSystems technical skills.
- Knowledge or experience with GDPS®, PPRC and DR procedures
- Practical SMP/E knowledge
- Assembler, JCL, REXX and CLIST knowledge
- IBM System Automation and Red Hat Ansible knowledge is a plus.
- Basic RACF knowledge