Introduction
As a Delivery Consultant in IBM Technology Expert Labs, you will work hands-on with clients who leverage our cutting-edge Automation services to help them achieve their business goals. You'll assist our customers orchestrate, automate, monitor, and manage their middleware systems. Using your deep technical and networking skills, you will be part of the Automation Delivery team tasked with helping our clients implement, migrate, upgrade and manage their environments.
Your Role and Responsibilities
You will be responsible for:
• Developing, building, and delivering technical solutions to customers based on IBM Automation and Middleware technologies with a focus on WebSphere, Liberty, MQ, etc.
• Work on installation, configuration and upgrade of IBM products like Business Automation Workflow, ECM, MQ, etc.
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• Support customer for problem identification and resolution
• Stay up-to-date with the latest advancements in Automation and Middleware technologies
• Being seen as a subject matter expert in Cloud Paks to customers and colleagues
• Identify and assist in the leveraging of new, potential areas of technology and/or industry which should be of interest to Automation which will generate revenue.
• Be aware and willing to coach both internal and external stakeholders around key developments in IBM Automation technologies
• Supporting client advocacy practices within Expert Labs (such as client success stories, references and NPS)
• Making all your customers successful whilst achieving key metrics for yourself and Expert Labs
Required Technical and Professional Expertise
- Bachelor's or Master's degree in Computer Science, Engineering, or a related field.
- Experience in working in a team environment to deliver assignments/projects.
- Programming in Java, J2EE, Servlet, EJB, WebServis, XML, Rest, Spring, Nodejs, SQL
- Practical experience on WebSphere, Liberty, MQ and ECM
- Good knowledge about Linux, Unix systems
- Good knowledge of Cloud architecture such as Containers, Kubernetes, Openshift and Devops Methodology
- Experienced in integration technologies and methodologies.
- Understanding of Agile methodologies and practices in delivering IT projects.
- Good communication skills to articulate challenges and solutions in a client environment. in delivering IT projects.
Preferred Technical and Professional Expertise
- Hands-on experience with IBM Application Server and Message Broker tools, like WebSphere, Liberty, IBM MQ
- Proven ability to translate business and technical requirements into solution architecture design, documentation, and best practices