Introduction
At IBM, work is more than a job - it's a calling: To build. To design. To code. To consult. To think along with clients and sell. To make markets. To invent. To collaborate. Not just to do something better, but to attempt things you've never thought possible. Are you ready to lead in this new era of technology and solve some of the world's most challenging problems? If so, lets talk.
Your role and responsibilities
The IBM Cloud Databases (ICD) team is responsible for developing, running, and operating the Software as a Service (SaaS) offerings that provide Database as a Services (DBaaS) in IBM Cloud.
ICD is seeking an expert in PostgreSQL that is knowledgeable in internal concepts, such as database clustering, replication, and performance. The expert will work within our site reliability engineering organization to debug, troubleshoot, and resolve complex database clustering, performance, and replication issues. The expert will also work with clients to understand application usage patterns and share their expertise in application design and data model/query/connection optimization to get the maximum reliability and performance from their database. The expert will also work with our development team to design and provide ongoing feedback as we build new capabilities for our service. The expert will contribute to runbooks and external documentation.
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Programming skills are nice to have, but not required for this role. This is a good role for someone who might possess foundational programming skills and would like to hone those skills by contributing to the core service, tooling leveraged by our team to diagnose and respond to operational alerts, monitoring, metrics, and test cases.
Candidates should have a strong desire to work within a CICD environment and have a passion for embracing new cloud technologies. You need to be collaborative, able to handle responsibility, and love learning new techniques and tools. There is a requirement to be expert in the database technology and other cloud technologies such as Kubernetes.
We are a "You build it, You run it" culture. As a PostgreSQL expert, you will join our follow-the-sun rotation where you will be the primary responder for automated system alerts. You will follow runbooks to resolve such issues and use your troubleshooting and analytical skills to diagnose or troubleshoot platform or Data Service issues.
Required education
None
Preferred education
Bachelor's Degree
Required technical and professional expertise
Required skills:
- Experience configuring and operating highly-available PostgreSQL production clusters
- Experience in debugging, troubleshooting, and resolving database hosting issues (e.g, replication, clustering) in production
- Experience in application and performance design using databases and troubleshooting of application-side database issues
- Experience in working with clients troubleshoot performance or availability issues in applications using PostgreSQL
- Experience with Kubernetes
Preferred technical and professional experience
Preferred Skills:
- 8+ years in programming with Python or similar programming language
- 8+ years in required skills above
- Operating a database service in a large scale environment
ABOUT BUSINESS UNIT
IBM Systems helps IT leaders think differently about their infrastructure. IBM servers and storage are no longer inanimate - they can understand, reason, and learn so our clients can innovate while avoiding IT issues. Our systems power the world's most important industries and our clients are the architects of the future. Join us to help build our leading-edge technology portfolio designed for cognitive business and optimized for cloud computing.
YOUR LIFE @ IBM
In a world where technology never stands still, we understand that, dedication to our clients success, innovation that matters, and trust and personal responsibility in all our relationships, lives in what we do as IBMers as we strive to be the catalyst that makes the world work better.
Being an IBMer means you'll be able to learn and develop yourself and your career, you'll be encouraged to be courageous and experiment everyday, all whilst having continuous trust and support in an environment where everyone can thrive whatever their personal or professional background.
Our IBMers are growth minded, always staying curious, open to feedback and learning new information and skills to constantly transform themselves and our company. They are trusted to provide on-going feedback to help other IBMers grow, as well as collaborate with colleagues keeping in mind a team focused approach to include different perspectives to drive exceptional outcomes for our customers. The courage our IBMers have to make critical decisions everyday is essential to IBM becoming the catalyst for progress, always embracing challenges with resources they have to hand, a can-do attitude and always striving for an outcome focused approach within everything that they do.
Are you ready to be an IBMer?
ABOUT IBM
IBM's greatest invention is the IBMer. We believe that through the application of intelligence, reason and science, we can improve business, society and the human condition, bringing the power of an open hybrid cloud and AI strategy to life for our clients and partners around the world.
Restlessly reinventing since 1911, we are not only one of the largest corporate organizations in the world, we're also one of the biggest technology and consulting employers, with many of the Fortune 50 companies relying on the IBM Cloud to run their business.
At IBM, we pride ourselves on being an early adopter of artificial intelligence, quantum computing and blockchain. Now it's time for you to join us on our journey to being a responsible technology innovator and a force for good in the world.
OTHER RELEVANT JOB DETAILS
Must have the ability to work in Canada without sponsorship.
This role will involve working with technology that is covered by Export Regulations sanctions. If you are a Foreign National from any of the following US sanctioned countries (Cuba, Iran, North Korea, Syria, and the Crimea, Luhansk, Donetsk, Kherson, and Zaporizhia regions of Ukraine) on a work permit, you are not eligible for employment in this position.