Introduction
IBM's TechXchange Program is our premier destination for technologists and developers seeking cutting-edge technical resources, peer engagement, and thought leadership. It connects users with the latest technical content and community discussions while serving as the central hub for the annual IBM TechXchange Global Conference, which attracts thousands of developers and technologists from around the world.
Your role and responsibilities
We are seeking a Technical Writer to join the TechXchange Digital Program team. This role is central to ensuring the success of our digital presence, with a primary focus on the TechXchange Conference web experience and ongoing program content. You will write, edit, and optimize developer-facing content that is both technically accurate and engaging. This includes campaign-style content for product and event marketing, blog posts for program visibility, and structured web content that supports clear navigation and comprehension.
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You will work cross-functionally with stakeholders from product marketing, developer advocacy, events, and digital teams to ensure all TechXchange content is high quality, aligned to our tone of voice, and resonates with a highly technical audience.
Key Responsibilities:
- Own and create compelling written content for the TechXchange Conference web pages, including session highlights, speaker bios, event themes, and calls to action.
Write campaign-style content that resonates with developers and technologists, supporting key program and conference goals. - Develop and maintain blog content that communicates the value of the TechXchange Program and keeps the community informed and engaged.
- Collaborate with subject matter experts (SMEs), developer advocates, and product teams to translate complex technical topics into understandable, useful content.
- Help shape and evolve the tone, messaging, and positioning of the TechXchange Program through your writing.
- Ensure all content aligns with IBM brand guidelines and voice, while staying developer-centric and authentic.
- Edit and proofread content created by others to ensure clarity, consistency, and accuracy.
- Monitor content performance and optimize based on engagement metrics.
Required education
Associate's Degree/College Diploma
Preferred education
Bachelor's Degree
Required technical and professional expertise
- 5+ years of experience in technical writing, content marketing, or developer-focused communications.
- Proven ability to write for a technical audience (developers, engineers, IT professionals).
- Experience writing content that supports both product understanding and event engagement.
- Strong understanding of developer communities, open source ecosystems, and technical content formats.
- Excellent writing, editing, and proofreading skills with a meticulous attention to detail.
- Ability to manage multiple projects simultaneously in a fast-paced environment.
- Experience working with CMS platforms and basic HTML/Markdown knowledge.
- Comfortable collaborating across teams and working with stakeholders at various levels.
Preferred technical and professional experience
- Experience writing content for large tech conferences or developer programs.
- Familiarity with IBM technologies or similar enterprise tech stacks (cloud, AI, automation, etc.).
- Understanding of SEO best practices and performance optimization for digital content.
ABOUT BUSINESS UNIT
IBM has a global presence, operating in more than 175 countries with a broad-based geographic distribution of revenue. The company's Global Markets organization is a strategic sales business unit that manages IBM's global footprint, working closely with dedicated country-based operating units to serve clients locally. These country teams have client relationship managers who lead integrated teams of consultants, solution specialists and delivery professionals to enable clients' growth and innovation. By complementing local expertise with global experience and digital capabilities, IBM builds deep and broad-based client relationships. This local management focus fosters speed in supporting clients, addressing new markets and making investments in emerging opportunities. Additionally, the Global Markets organization serves clients with expertise in their industry as well as through the products and services that IBM and partners supply. IBM is also expanding its reach to new and existing clients through digital marketplaces.
YOUR LIFE @ IBM
In a world where technology never stands still, we understand that, dedication to our clients success, innovation that matters, and trust and personal responsibility in all our relationships, lives in what we do as IBMers as we strive to be the catalyst that makes the world work better.
Being an IBMer means you'll be able to learn and develop yourself and your career, you'll be encouraged to be courageous and experiment everyday, all whilst having continuous trust and support in an environment where everyone can thrive whatever their personal or professional background.
Our IBMers are growth minded, always staying curious, open to feedback and learning new information and skills to constantly transform themselves and our company. They are trusted to provide on-going feedback to help other IBMers grow, as well as collaborate with colleagues keeping in mind a team focused approach to include different perspectives to drive exceptional outcomes for our customers. The courage our IBMers have to make critical decisions everyday is essential to IBM becoming the catalyst for progress, always embracing challenges with resources they have to hand, a can-do attitude and always striving for an outcome focused approach within everything that they do.
Are you ready to be an IBMer?
ABOUT IBM
IBM's greatest invention is the IBMer. We believe that through the application of intelligence, reason and science, we can improve business, society and the human condition, bringing the power of an open hybrid cloud and AI strategy to life for our clients and partners around the world.
Restlessly reinventing since 1911, we are not only one of the largest corporate organizations in the world, we're also one of the biggest technology and consulting employers, with many of the Fortune 50 companies relying on the IBM Cloud to run their business.
At IBM, we pride ourselves on being an early adopter of artificial intelligence, quantum computing and blockchain. Now it's time for you to join us on our journey to being a responsible technology innovator and a force for good in the world.
IBM is proud to be an equal-opportunity employer. All qualifiedapplicants will receive consideration for employment without regard to race,color, religion, sex, gender, gender identity or expression, sexualorientation, national origin, caste, genetics, pregnancy, disability,neurodivergence, age, veteran status, or other characteristics. IBM is alsocommitted to compliance with all fair employment practices regardingcitizenship and immigration status.
OTHER RELEVANT JOB DETAILS
Must have the ability to work in Canada without sponsorship. For additional information about location requirements, please discuss with the recruiter following submission of your application.