Introduction
In this role, you'll work in one of our IBM Consulting Client Innovation Centers (Delivery Centers), where we deliver deep technical and industry expertise to a wide range of public and private sector clients around the world. Our delivery centers offer our clients locally based skills and technical expertise to drive innovation and adoption of new technology.
A career in IBM Consulting is rooted by long-term relationships and close collaboration with clients across the globe.
You'll work with visionaries across multiple industries to improve the hybrid cloud and AI journey for the most innovative and valuable companies in the world. Your ability to accelerate impact and make meaningful change for your clients is enabled by our strategic partner ecosystem and our robust technology platforms across the IBM portfolio; including Software and Red Hat.
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Curiosity and a constant quest for knowledge serve as the foundation to success in IBM Consulting. In your role, you'll be encouraged to challenge the norm, investigate ideas outside of your role, and come up with creative solutions resulting in ground breaking impact for a wide network of clients. Our culture of evolution and empathy centers on long-term career growth and development opportunities in an environment that embraces your unique skills and experience.
Your Role and Responsibilities
As a Salesforce Consultant you will serve as a client-facing practitioner who sells, leads and implements expert services utilizing the breadth of IBM's offerings and technologies. A successful Consultant is regarded by clients as a trusted business advisor who collaborates to provide innovative solutions used to solve the most challenging business problems.
You will work on projects that help clients integrate strategy, process, technology, and information to increase effectiveness, reduce costs and improve profit and shareholder value. You can take advantage of opportunities to master new skills, work across different disciplines, move into new challenges and develop a robust understanding of different industries.
Your primary responsibilities include:
- Innovative Salesforce CRM Solutions: Collaborate with clients and development team to design and implement creative solutions with Salesforce CRM Applications.
- Strategic Consulting and Functional Leadership: Use your consulting skills and business knowledge to lead functional discussions to understand client's business challenges and address them with solution architecture.
- Architectural Best Practices Advocacy: Establish and promote with internal teams the design and architecture guidelines and best practice standards.
Required Technical and Professional Expertise
- Dominar conceitos da plataforma Salesforce (Industries) - Vlocity
- Experiência com implementação Salesforce CPQ and OM.
- Possuir capacidade de síntese, boa comunicação e interação com cliente.
- Dominar modelagem de dados e raciocínio lógico.
- Dominar mapeamento de requisitos funcionais e não-funcionais
- Dominar desenho de processos, casos de uso e cenários de uso
- Saber construir histórias de usuários e priorização de backlog.
- Negociar soluções com a área de negócio que atendam as melhores práticas Salesforce.
Todas as vagas são elegíveis para pessoas com deficiência ou reabilitadas.
Preferred Technical and Professional Expertise
- Salesforce Certified Platform Developer or Administrator, and Salesforce Industries.