Introduction
At IBM, work is more than a job - it's a calling: To build. To design. To code. To consult. To think along with clients and sell. To make markets. To invent. To collaborate. Not just to do something better, but to attempt things you've never thought possible. Are you ready to lead in this new era of technology and solve some of the world's most challenging problems? If so, lets talk.
Your Role and Responsibilities
Client satisfaction will be your ultimate goal in this role. As a customer service representative, you will be on the front line serving our customers. You'll be the technical resource and point person interacting with clients, vendors, and senior management, to identify and resolve complex technical problems. If solving problems and helping others succeed excites you, let's talk!
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IBM Cloud offers a unified platform that gives you cloud computing any way you want it, deployed on demand, with a single pane of glass for systems management (one portal; one Application Programming Interface (API)).
IBM is currently recruiting for Data Center Specialists to join the Cloud team.
Essential Duties:
• Rack, build, cable, configure, and provision Intel and Advanced Micro Devices (AMD) servers.
• Rack, cable, and deploy Cisco Layer 2 networking equipment.
• Troubleshoot, test, quality assurance of server hardware.
• Professionally resolve hardware issues via trouble ticket.
Required Technical and Professional Expertise
• Proficiency in assembling and configuring computer hardware components, including CPUs, RAM, storage drives, and motherboards, demonstrating knowledge of server-specific components like RAID controllers and redundant power supplies.
• Familiarity with installing and configuring server operating systems such as Windows Server and Linux distributions, including basic server administration tasks like user management, file system configuration, and security settings.
• Basic understanding of networking fundamentals, including TCP/IP, DHCP, DNS, VLANs, and network troubleshooting skills, along with the ability to perform basic configurations on networking equipment such as switches and routers.
Preferred Technical and Professional Expertise
• CompTIA A+
• CompTIA Network+
• Operating System Installation - Windows Server, Linux, Unix
• Cabling knowledge beyond dressing or running cabling, such as confidently comprehending port mappings and ability to know the differences and purposes behind each cable type
• Understanding of basic hardware troubleshooting and applying logical methods of resolution
• Rack, cable, and deploy Cisco Layer 2 networking equipment a plus
• Experience with RAID levels is a plus
• Web Server and Database installation experience a plus
• Must be able to work in this country without Sponsorship
• Must be willing to learn quickly, multitask, and work in a fast-paced environment.