Introduction
About IBM
IBM is a global technology and innovation company. It is the most extensive technology and consulting employer globally, with a presence in 170 countries. The diversity and breadth of the entire IBM portfolio of research, consulting, solutions, services, systems and software, distinguishes IBM from other companies in the Industry.
Over the past 100 years, a lot has changed at IBM; in this new era of Cognitive Business, IBM is helping to reshape industries as diverse as healthcare, retail, banking, travel, manufacturing, and many more, by bringing together our expertise in Cloud, Analytics, Security, Mobile, and the Internet of Things. We like to say, "be essential." We are changing how we craft, how we collaborate, how we analyze, how we engage.
Want more jobs like this?
Get Business Operations jobs in Bangalore, India delivered to your inbox every week.
Join the next generation of innovators, inventors, and entrepreneurs who are crafting the very way the world works. We want the brightest minds doing work that encourages an environment where growth is supported. IBMers get to discover their potential, so they're inspired to build breakthroughs that help our clients succeed. We're building teams with dynamic strengths with people who want their ideas to matter. Join us - you'll be proud to call yourself an IBMer.
Our Culture:
IBM is committed to crafting a diverse environment and is proud to be an equal opportunity employer. You will receive consideration for employment without regard to your race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status.
Your role and responsibilities
• Work with certification technical leadership to coordinate all external (third party) audit logistics.
• Lead and manage the full audit life cycle across service and certification teams for all audit related activities and deliverables.
• Work with Product Management to secure audit project scope and objectives, involving all relevant stakeholders including pre and post audit assertions for Service Focals and GMs.
• Managing and track audit engagements and key milestone activities to completion. (Examples: Engagement Letter, Rep Letter, FIN171 coordination, Service Focal(s) and GM Assertions, etc.)
• Manage and coordinate onsite and virtual audit logistics (rooms, time frames, etc.) and establish appropriate communication channels via SLACK, email and Webex.
• Create and maintain internal BOX links for assigned compliance programs covering scope, governance and all other project documentation.
• Schedule and drive appropriate meeting cadence required to achieve and maintain for a successful internal/external third-party audit.
• Work directly with Certifications team on risk management issues in IPWC to minimize project risks: identify, track, mitigate, and resolve risks and issues.
• Document and track Qualifying/Non-Qualifying auditor findings (Exceptions) reporting potential or confirmed audit impacting issues to Senior Certifications management while ensuring all RCA's and corrective actions are documented.
• Prepare and present senior leadership and Certifications management level project charts and weekly status reporting via Confluence dashboard.
• Conduct Lessons Learned by collaborating with Certifications and service teams to build and implement program continuous improvements.
Required education
Bachelor's Degree
Preferred education
Bachelor's Degree
Required technical and professional expertise
• Project Management: Benefit from holding a PMP certification.
• Security and Compliance: Proficient in IBM Cloud security and compliance.
• Regulatory Controls: Well-versed in SOC2, NIST, and PCI standards.
• Communication Skills: Exceptional communicator with the ability to engage effectively with executives.
• Language Proficiency: Fluent in written and spoken English.
• Microsoft Tools Expertise: Highly skilled in PowerPoint, Excel, and Teams.
• Time Management: Efficiently managing time to meet deadlines and ensure timely project completion.
• Risk Management: Identifying, assessing, and mitigating risks to ensure project success.
• Stakeholder Management: Engaging with stakeholders to understand their needs and expectations, and effectively communicating project progress.
• Problem-Solving: Analyzing issues that arise during a project and finding effective solutions.
ABOUT BUSINESS UNIT
IBM Systems helps IT leaders think differently about their infrastructure. IBM servers and storage are no longer inanimate - they can understand, reason, and learn so our clients can innovate while avoiding IT issues. Our systems power the world's most important industries and our clients are the architects of the future. Join us to help build our leading-edge technology portfolio designed for cognitive business and optimized for cloud computing.
YOUR LIFE @ IBM
In a world where technology never stands still, we understand that, dedication to our clients success, innovation that matters, and trust and personal responsibility in all our relationships, lives in what we do as IBMers as we strive to be the catalyst that makes the world work better.
Being an IBMer means you'll be able to learn and develop yourself and your career, you'll be encouraged to be courageous and experiment everyday, all whilst having continuous trust and support in an environment where everyone can thrive whatever their personal or professional background.
Our IBMers are growth minded, always staying curious, open to feedback and learning new information and skills to constantly transform themselves and our company. They are trusted to provide on-going feedback to help other IBMers grow, as well as collaborate with colleagues keeping in mind a team focused approach to include different perspectives to drive exceptional outcomes for our customers. The courage our IBMers have to make critical decisions everyday is essential to IBM becoming the catalyst for progress, always embracing challenges with resources they have to hand, a can-do attitude and always striving for an outcome focused approach within everything that they do.
Are you ready to be an IBMer?
ABOUT IBM
IBM's greatest invention is the IBMer. We believe that through the application of intelligence, reason and science, we can improve business, society and the human condition, bringing the power of an open hybrid cloud and AI strategy to life for our clients and partners around the world.
Restlessly reinventing since 1911, we are not only one of the largest corporate organizations in the world, we're also one of the biggest technology and consulting employers, with many of the Fortune 50 companies relying on the IBM Cloud to run their business.
At IBM, we pride ourselves on being an early adopter of artificial intelligence, quantum computing and blockchain. Now it's time for you to join us on our journey to being a responsible technology innovator and a force for good in the world.
OTHER RELEVANT JOB DETAILS
When applying to jobs of your interest, we recommend that you do so for those that match your experience and expertise. Our recruiters advise that you apply to not more than 3 roles in a year for the best candidate experience. For additional information about location requirements, please discuss with the recruiter following submission of your application.