Introduction
At IBM, we know that transformation drives change, and it is in our DNA to continuously transform. Our Business Transformation Consultants help drive large scale change that spans IBM business units and geographies. As a part of this team, you will have the unique opportunity to be a part of driving IBM's ongoing transformation as a company that continuously innovates and leads the market.
Your Role and Responsibilities
The position is required to involve the process, life cycle and creation of the software solution to our customers in manufacturing process and business. The candidate will work closely with leaders in using IT languages to develop the necessary specifications and material for solution or application.
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Specifically, you will:
- Gather and analyze business requirements by working with the leaders, architects and product owners to understand the business needs and problems
- Translate business needs and problems into user stories and technical specifications, review with the technical implementation teams, create acceptance criteria and the definition of "done," test the changes and sign-off
- Provide operational analysis of business functions by analyzing performance metrics and business results
- Prepare technical documentation and biz materials and engagement materials using MS Office.
- Provide training to clients on proper use of software solutions, handle their inquiries and resolve technical issues
Required Technical and Professional Expertise
- Exposure to project planning and tracking tools such as Jira, Git, Zenhub, etc.
- Demonstrated experience working with Clients/Product Owners to understand the product road map and capture business requirements and functional requirements.
- Knowledge of MES/Equipment Automation/SECS/PLC
- Knowledge of C/C++, Java, Python, SQL, HTML-5, Java Script, etc. IT languages
- Knowledge of DB2/Oracle and SQL query building or SaaS component
Preferred Technical and Professional Expertise
- Experience working in a continuous development/delivery organization
- Experience in leading Design thinking methods to understand personas and develop great user design
- Behavior-driven development and test frameworks
- Experience and knowledge of user facilitation techniques
- Working level in English speaking