Introduction
We are looking for a Business Operations Professional in the IBM India Infrastructure BCO (Business Compliance and Operations) team who will be responsible for managing day to day operations in the Lab, issues management and resolution, employee connect and interlocking with the country support teams. In the BCO team we create compelling experiences for our teams everyday and provide the required Operations support to ensure improved productivity and high employee morale.

Your Role and Responsibilities

• Ownership of all activities pertaining to Facilities management including resolution of any operational issues
• External & Internal events - End to end co-ordination and management of events like Employee All Hands, Executive Briefings and Employee events across all Infrastructure sites
• Interlocking with the IBM GRE (Real Estate) team on new floors, refurbishment of existing floors and any site improvements undertaken.
• Capacity Planning and Seats Allocation (in collaboration with business) across IBM India Infrastructure sites.
• Hosting of WW executives - Transportation, Accommodation, Security, Access and F&B.
• Oversight on Procurement, Asset Management and Compliance requirements
• Interlocks with Country Support Teams - GRE, Procurement, Devices, Security, STPI/SEZ, Business Compliance etc.

• 8+ years of Industry experience in MNC.
• Previous experience as a Business Operations Professional or in a similar role preferable
• Good knowledge of Operations Management
• Excellent communication, collaboration and interpersonal skills
• Vendor Management and Budgeting.
• Client Focus, Problem Solving and Crisis Management.

• As recorded above.