Introduction
At IBM Slovakia we are currently looking for a Business Operations Analyst to join our team in Bratislava, Slovakia.
The Business Operations Analyst will be a vital member of the Financial Systems and Solutions team. This role will play a key part in developing, managing, and optimizing the Technology Business Management (TBM) framework using Apptio and related systems to enhance business operations across various cost pools, services, and data architecture. This role will support Apptio tool suite within the broader financial framework, ensuring effective collaboration across departments to improve workflow, system performance, and user satisfaction. The analyst will serve as a liaison between Central Finance, Administration, IT Services, and business community users, fostering effective communication and cooperation.
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Your role and responsibilities
- Develop technology solutions for business process enhancements.
- Plan and define requirements and objectives in coordination with team members and stakeholders.
- Document end-user requirements and processes for system enhancements and development.
- Execute system test plans to validate performance against requirements.
- Lead segments of larger projects and develop training materials and presentations.
- Gather and translate functional and business requirements from stakeholders into functional hosted solution designs that align with Apptio's capabilities.
- Administer daily management of system production support and handle monthly and annual reporting cycles including solution design, testing, deployment, and training.
- Manage the monthly calendar for Apptio systems, including the forecast opening and closing, supporting monthly and annual financial processes.
- Ensure data integrity, perform monthly data loads, and resolve data mapping and reconciliation issues.
- Collaborate with IT leaders to develop data capabilities and streamline system architecture for optimal functionality of Apptio tools.
- Import, transform, and rationalize data from various systems of record (e.g., SAP, PPM, ServiceNow) to ensure seamless system integration.
- Enhance the Apptio platform through automation, data configuration, and report generation.
Required education
Bachelor's Degree
Preferred education
Master's Degree
Required technical and professional expertise
- At least 3 years of relevant experience in a similar role
- Advanced analytical, critical thinking, and problem-solving skills.
- Strong interpersonal, communication, and organizational skills.
- Demonstrated ability to lead and manage projects and teams.
- Extensive knowledge of systems and process analysis.
- Proven project management capabilities.
Preferred technical and professional experience
Experience with SQL and other analytic tools
ABOUT BUSINESS UNIT
The IBM Finance organization is responsible for driving enterprise performance and transformation. We are the financial stewards of IBM, delivering IBM's financial strategy, developing new business models, and mitigating enterprise risk. Do you have a passion for creating business value? Join our team in accounting, financial planning, pricing, business controls, tax, treasury, business development (acquisitions & divestitures), and global financing.
YOUR LIFE @ IBM
In a world where technology never stands still, we understand that, dedication to our clients success, innovation that matters, and trust and personal responsibility in all our relationships, lives in what we do as IBMers as we strive to be the catalyst that makes the world work better.
Being an IBMer means you'll be able to learn and develop yourself and your career, you'll be encouraged to be courageous and experiment everyday, all whilst having continuous trust and support in an environment where everyone can thrive whatever their personal or professional background.
Our IBMers are growth minded, always staying curious, open to feedback and learning new information and skills to constantly transform themselves and our company. They are trusted to provide on-going feedback to help other IBMers grow, as well as collaborate with colleagues keeping in mind a team focused approach to include different perspectives to drive exceptional outcomes for our customers. The courage our IBMers have to make critical decisions everyday is essential to IBM becoming the catalyst for progress, always embracing challenges with resources they have to hand, a can-do attitude and always striving for an outcome focused approach within everything that they do.
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ABOUT IBM
IBM's greatest invention is the IBMer. We believe that through the application of intelligence, reason and science, we can improve business, society and the human condition, bringing the power of an open hybrid cloud and AI strategy to life for our clients and partners around the world.
Restlessly reinventing since 1911, we are not only one of the largest corporate organizations in the world, we're also one of the biggest technology and consulting employers, with many of the Fortune 50 companies relying on the IBM Cloud to run their business.
At IBM, we pride ourselves on being an early adopter of artificial intelligence, quantum computing and blockchain. Now it's time for you to join us on our journey to being a responsible technology innovator and a force for good in the world.
OTHER RELEVANT JOB DETAILS
For additional information about location requirements, please discuss with the recruiter following submission of your application.