Introduction
In this role, you'll work in one of our IBM Consulting Client Innovation Centers (Delivery Centers), where we deliver deep technical and industry expertise to a wide range of public and private sector clients around the world. Our delivery centers offer our clients locally based skills and technical expertise to drive innovation and adoption of new technology.
Your Role and Responsibilities
As a Business Analyst, expert in processes and procedures typical of the Banking sector, you'll participate in projects that will promote the Digital Transition. You will work with customers' business users and SMEs, other analysts, project managers in order to share strategic vision of the Digital Transformation, define macro-goals, individuate IT artifact that can boost the Transition and collect and formalize business requirements. Moreover, you will work with project managers and technical engineers, developers, AI experts, to design and build IT solutions based on the business needs.
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Your primary responsibilities include:
- understand and embrace the customer Digital Transformation;
- gather business requirements for the IT services that support the Transformation;
- write technical documentation and collaborate with PMs to functionally drive the developments team
- participate in work in progress meetings
- act as support and domain expert for z/OS operating system and system components; provide direct technical support as needed in the planning, coordination, installation, implementation and testing of releases, upgrades, or changes to z/OS operating system, network, and component software
- primary support for assigned projects along with diagnose z/OS platform system and project issues and follow up with root cause analysis
- analyze performance issues while providing technical consultation and inquiries from the other IT technical teams
- support for new product installation and evaluation as needed
- act as the technical lead on internal team projects or participate on project teams that impact the z/OS platform
Required Technical and Professional Expertise
As a Business Analyst with experience in supporting Digital Transformation, we are looking for experienced candidates with the following background and skills:
- Experience as a senior Business Analyst, Functional Analyst and Technical Analyst in the area of Digital Transition in Banking sectors
- Good understanding of the business needs of the organizations and ability to interact with client's SME in order to define business objectives and gather business requirements
- Ability to produce high-quality documentation about solution design
- Ability to interact with the customer to provide regular updates about the work in progress
- Ability to reverse engineer complex processes and large programs and investigate business logic in the absence of specific documentation
- Ability to perform data exploring and derive business rules and correlations directly from data
- Solid technical background related to
- IBM z/OS System - Mainframe
- programming languages Cobol, JCL, SQL
- knowledge of OPC batch management
- knowledge of RDBMS Db2 for z/OS and related user interface clients SQuirreL and QMF for Windows
- knowledge of the IBM IDZ IDE and, preferably, the Charisma plug-in and the Grappa configuration management system
- Intermediate knowledge of English language, level B2
Preferred Technical and Professional Expertise
Functional knowledge in the following areas is appreciated:
- MDM - Master Data Management
- Current Accounts and Conditions
- Funds - Corresponding Bank