Introduction
We are looking for a Benefits Design & Operational Compliance Lead to join our Global Benefits team and help drive impactful change in employee benefits offerings across IBM's global footprint-with a current strategic focus on Australia's leaves. This global role aims to ensure a compliant benefits landscape while ensuring operational excellence in benefits administration.
This role requires a self-starting individual with a solid understanding of Global Benefits Design, Strategy, Compliance, and Administration.
Your role and responsibilities
Key Responsibilities:
- Drive benefits projects from design to implementation, with accountability for delivery across assigned countries.
- Own and lead benefit design and compliance programs for selected countries, including reviewing current programs, proposing enhancements, and ensuring implementation aligns with business goals.
- Provide subject matter expertise on global benefits administration, governance, and legal compliance.
- Act as the go-to partner for internal stakeholders (e.g., HRBPs, legal, payroll, and finance) and external vendors to assess and execute benefits initiatives.
- Engage directly with local and global teams to ensure consistent understanding and alignment on benefit program changes and compliance expectations.
- Support M&A activity, audits, and risk assessments as needed.
- Assist in documenting policy and process
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Required education
Bachelor's Degree
Preferred education
Master's Degree
Required technical and professional expertise
Required Professional and Technical Expertise:
- 8+ years of experience in global benefits, total rewards, or HR operations, ideally within a large multinational organization.
- Strong knowledge of benefits design, operational processes, and compliance, especially in Australia.
- Demonstrated ability to manage multiple priorities, work independently, and collaborate effectively across time zones and functions.
- Customer service mindset with a strong attention to detail and data accuracy.
- Strong verbal and written communication skills, including comfort interacting with senior stakeholders.
- Proficiency in Microsoft Office Suite (Word, PowerPoint, advanced Excel)
- Strong project management skills
Preferred technical and professional experience
Preferred Qualifications:
- Prior experience in Global Benefits or Human Resources
- Prior experience managing or supporting Australian benefits and statutory leave programs (e.g. Fair Work Act, Superannuation, LSL).
- Customer service experience
ABOUT BUSINESS UNIT
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IBM is proud to be an equal-opportunity employer. All qualifiedapplicants will receive consideration for employment without regard to race,color, religion, sex, gender, gender identity or expression, sexualorientation, national origin, caste, genetics, pregnancy, disability,neurodivergence, age, veteran status, or other characteristics. IBM is alsocommitted to compliance with all fair employment practices regardingcitizenship and immigration status.
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