Introduction
A career in IBM Consulting is rooted by long-term relationships and close collaboration with clients across the globe.
You'll work with visionaries across multiple industries to improve the hybrid cloud and AI journey for the most innovative and valuable companies in the world. Your ability to accelerate impact and make meaningful change for your clients is enabled by our strategic partner ecosystem and our robust technology platforms across the IBM portfolio; including Software and Red Hat.
Curiosity and a constant quest for knowledge serve as the foundation to success in IBM Consulting. In your role, you'll be encouraged to challenge the norm, investigate ideas outside of your role, and come up with creative solutions resulting in ground-breaking impact for a wide network of clients. Our culture of evolution and empathy centers on long-term career growth and development opportunities in an environment that embraces your unique skills and experience.
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Your Role and Responsibilities
Supporting our Nation's Intelligence Community, the Cloud Management Office is responsible for implementing and maintaining critical cloud services for all the agencies users. Currently an AWS centric architecture, they are quickly growing into other cloud environments with Azure and Oracle, across Unclassified, Secret, and Top Secret domains.
You will provide support for onboarding, provisioning, and maintaining all cloud resources for the agency.
- Provide Cloud Service support on multiple networks for an Intel customer
- Operate, maintain, improve, and manage user cloud access and usage
- Provision cloud access and accounts, while providing Tier 2 and Tier 3 support
- Recommend, collect, and report Cloud Management Infrastructure performance metrics
- Integrate new releases and features into the Cloud environment
- Support Risk Management Framework to achieve and maintain Authority to Operate (ATO)
Required Technical and Professional Expertise
- Active TS/SCI with CI Poly required
- 5+ years of experience as an AWS Cloud Administrator
- Experience in AWS, Azure, Oracle or other cloud environments and experience triaging and working customer tickets
- Knowledge of Linux system administration
- Security certification (CompTIA Security+) or AWS or Azure Certifications
Preferred Technical and Professional Expertise
- BS degree in Engineering, Computer Science, or other related experience