Create and Maintain Client Relationship: (a) Manage client relationship and coverage plan, (b) Manage client expectations, satisfaction and loyalty, (c) Apply planning techniques to client strategy, (d) Advise IT business strategy
Meet or Exceed Financial Targets: (a) Apply financial strategies to client, (b) Apply financial management and forecasting techniques, (c) Use results of industry and competitive analysis
Create and Maintain a High Performing Account Management: (a) Perform team building in cross functional teams
Own and Oversee Client Commitments (a) Apply contract bid and negotiation management, (b) Manage account performance, (c) Manage contract transition and change, (d) Implement quality process metrics
Identify and Drive Opportunities for Business Growth: (a) Implement Consultative Selling, (b) Develop offering and solution strategy from opportunity assessment, (c) Apply emerging technologies to the client's business model, (d) Develop competitive sales strategy, (e) Implement target opportunity action plans, (f) Apply consulting method and techniques
Client Relationship: Trusted Business Partner
Project Management: Deliver on all "commitments"
Matrix Management: Coordinate and manage Account and IBM resources
Opportunity Identification: Maintain and grow the base
Business/Financial Management: Contract revenue, profit and loss
Required Professional and Technical Expertise.

Associate Project Management Administrative (APM): Acts as the Delivery operational support for the BU/Country, working with Project Managers to ensure the quality of project management and the publishing and consistency of all control information related to contract delivery. Supports the BU's providing information about signed contracts and consolidation of financial forecasting.
Responsibilities:
Delivery of consolidated information
Uploading and extracting project information to/from Clarizen
Ensures information consistency by BU, Division, LoB, etc.
Detection and tracking of revenue and cost reclassifications
Support Project Managers in Engage Support / B&I usage
Supports on QA evidence collection
Act as link between Project Managers & Delivery Manager with Finance, Operations, Legal, Accounting, etc
Tasks
Provides Delivery resources availability information
Project creation in Clarizen
Helps with keeping resource allocation updated in Clarizen
Creation of CAT and ICA's for external resources
Creation of initial PCB (Project Control Book) in Box
Bond creation and tracking
Creation, tracking and monitoring billing requests
ICA's tracking
Cost recovery tracking
Stores in the PCB all contract evidence provided by the Project Manager
Ensures that both revenue and cost are properly registered in Ledger
Monthly pre-closing review, ensuring proper revenue and cost recognition by BU, Division, LoB, etc.
Monthly closing review of actual vs forecast, looking for errors and asking for reclassifications
Building of consolidated forecast report by country and BU
Attends revenue and cost forecast meeting and track deviations
Builds control report for Delivery Manager with WTW view by project
Ensures deferral adjustments with accounting, sending proper information
Supports QA in validating contracts in WL (Watchlist) or TP (Trouble Project) statuses
Generates reclassification requests for revenue and cost adjustments between BU's

Required Technical and Professional Expertise

Associate Project Management Administrative (APM): Acts as the Delivery operational support for the BU/Country, working with Project Managers to ensure the quality of project management and the publishing and consistency of all control information related to contract delivery. Supports the BU's providing information about signed contracts and consolidation of financial forecasting.
Responsibilities:

• Delivery of consolidated information
• Uploading and extracting project information to/from Clarizen
• Ensures information consistency by BU, Division, LoB, etc.
• Detection and tracking of revenue and cost reclassifications
• Support Project Managers in Engage Support / B&I usage
• Supports on QA evidence collection
• Act as link between Project Managers & Delivery Manager with Finance, Operations, Legal, Accounting

Tasks:

• Provides Delivery resources availability information
• Project creation in Clarizen
• Helps with keeping resource allocation updated in Clarizen
• Creation of CAT and ICA's for external resources
• Creation of initial PCB (Project Control Book) in Box
• Bond creation and tracking
• Creation, tracking and monitoring billing requests
• ICA's tracking
• Cost recovery tracking
• Stores in the PCB all contract evidence provided by the Project Manager
• Ensures that both revenue and cost are properly registered in Ledger
• Monthly pre-closing review, ensuring proper revenue and cost recognition by BU, Division, LoB, etc.
• Monthly closing review of actual vs forecast, looking for errors and asking for reclassifications
• Building of consolidated forecast report by country and BU
• Attends revenue and cost forecast meeting and track deviations
• Builds control report for Delivery Manager with WTW view by project
• Ensures deferral adjustments with accounting, sending proper information
• Supports QA in validating contracts in WL (Watchlist) or TP (Trouble Project) statuses
• Generates reclassification requests for revenue and cost adjustments between BU's

Preferred Technical and Professional Expertise

Intermediate level of English and Fluent level of Spanish