Introduction
IBM Consulting is IBM's consulting and global professional services business, with market leading capabilities in business and technology transformation. With deep expertise in many industries, we offer strategy, experience, technology, and operations services to many of the most innovative and valuable companies in the world. Our people are focused on accelerating our clients' businesses through the power of collaboration. We believe in the power of technology responsibly used to help people, partners and the planet.
Your Role and Responsibilities
Responsável pelas atividades operacionais de controle e acompanhamento da produtividade da operação para garantir a entrega do SLA. Além de desenvolver e implementar melhorias operacionais e de processos para minimizar impactos na produtividade, qualidade e operação.
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Required Technical and Professional Expertise
Conhecimento intermediário em Excel.
Conhecimento em operação de BackOffice.
Conhecimento em relacionamento com o cliente.
Conhecimento SAP CRM.
Atuação 100% presencial em Belo Horizonte - MG
Preferred Technical and Professional Expertise
N/A