Introduction
At IBM, work is more than a job - it's a calling: To build. To design. To code. To consult. To think along with clients and sell. To make markets. To invent. To collaborate. Not just to do something better, but to attempt things you've never thought possible. Are you ready to lead in this new era of technology and solve some of the world's most challenging problems? If so, lets talk.
Your Role and Responsibilities
A Technical Sales Engineer is responsible for tailoring company solutions to meet the needs of customer use cases as part of creating proof of concepts in a sales cycle. Analyze large data sets and build advanced data models to provide valuable business insights. Assist Solution Consultants in the execution of RFP responses, customized demos, workshops, and any other Presales activities. Collaborate with the engineering team to understand customer feedback in the field and provide guidance on incorporating new technical features into products. Build and maintain presales demos and suggest enhancements, bug fixes, and new content into demo assets to be used in the field.
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Required Technical and Professional Expertise
• Education, or foreign equivalent, in Computer Science, Data Science, Engineering, Finance or a related field.
• Extensive experience in application or web programming or experience in: Data manipulation, database management and administration or business intelligence tool configuration and programming.
• Extensive experience in a business or technical analyst role for medium to large scale business software implementation projects.
• Creating comprehensive cloud Finops strategies that align with industry best practices.
• Designing and implementing best practice configurations for product validation events.
• Transforming and analyzing IT data sets to build TC models and showcasing business value to prospective clients.
• Strong analytical and problem-solving skills.
Preferred Technical and Professional Expertise
• Strong skills in data analysis/manipulation.
• Ability to quickly comprehend complex spreadsheets/data to streamline the underlying processes into the Apptio solution; versed in formulaic logic (e.g. Excel).
• Self-starter - able to come up to speed on complex, difficult concepts with minimal assistance.
• Ability to quickly context-switch between multiple complex work streams.
• Instinctive ability to subdivide problems into basic components to efficiently pinpoint root cause of issues.
• Client-focused attitude - a customer advocate.
• Team player with solid communication and presentation skills.
• Knowledge of Cloud Service Providers products and services.
• One or more of the following knowledge areas is a plus:
- PMP and/or Agile Methodology certification or relevant experience
- Apptio product knowledge
- TBMA certification
- FinOps certification
- AWS/Azure/GCP practitioner certification
• Specific knowledge of IT services and financial management including budgeting cost allocations, capital & operating expense handling, program portfolio management, and application / infrastructure support.
• Operational knowledge of IT infrastructure domains including data centers, network / communications, server utilization, virtual environments, storage, and application development & maintenance.
• Knowledge and application of relational database concepts.
• Skilled at working with large data sets in Excel, quickly detecting and resolving data-related issues.
• Basic web programming skills, e.g. HTML, JavaScript, Python, APIs.