Application Integration Developer

IBM's Cognitive Support Platform is used by 25K+ IBM Support professionals in over 200 countries and territories around the world, to deliver product support to IBM's customers. This position will be on our Data and Integration squad that is responsible for extracting, transforming, and loading the data that is crucial to the operation of the technical support systems within IBM. As well, this component builds interfaces to other enterprise level applications required for the delivery of service to IBM customers. This position provides an opportunity to work on a leading edge, enterprise scale Salesforce implementation, that will challenge you to grow your technical skills at an accelerated pace.

You'll work with developers, architects, project managers, operations professionals, and subject matter experts to help develop and support middleware applications that provide integration and web services to client facing applications used by IBM's partners and clients. The components you build, test, deploy, and support will become the core components of IBM's call/problem management infrastructure of the future.

Responsibilities

• Develop, support and maintain enterprise scale ETL components

• Understand and work in an agile development environment with the ability to work on numerous stories and issues simultaneously in a fast-paced environment

• Active participation in peer design reviews to ensure that we deliver the highest quality solutions

• Problem solver and focal point during severity 1 and critical situations

• Teamwork with peers, other managers, and teams across IBM

Role will be a hybrid remote/onsite work model at either the RTP/Raleigh or Austin, TX campus locations.

Must be living distance from campus.

No sponsorship offered for this opportunity.

Required education

None

Preferred education

None

Required technical and professional expertise

• 2+ years' Experience with SQL (DB2 preferred)
• Experience using application integration tools like Cast Iron/App Connect Professional or web Methods Integration Platform to build moderate to complex integrations
• Some experience with xml related technologies especially XSLT, JavaScript programming, and JSON
• Understanding of IP-based protocols and general usage of SOAP and REST-based web services/APIs

Preferred technical and professional experience

• Experience using salesforce.com and DB2 as a data source or target in the ETL process
• Linux/UNIX experience
• VMWare ESXi experience
• Salesforce development/Admin experience

ABOUT BUSINESS UNIT

IBM Systems helps IT leaders think differently about their infrastructure. IBM servers and storage are no longer inanimate - they can understand, reason, and learn so our clients can innovate while avoiding IT issues. Our systems power the world's most important industries and our clients are the architects of the future. Join us to help build our leading-edge technology portfolio designed for cognitive business and optimized for cloud computing.

YOUR LIFE @ IBM

In a world where technology never stands still, we understand that, dedication to our clients success, innovation that matters, and trust and personal responsibility in all our relationships, lives in what we do as IBMers as we strive to be the catalyst that makes the world work better.

Being an IBMer means you'll be able to learn and develop yourself and your career, you'll be encouraged to be courageous and experiment everyday, all whilst having continuous trust and support in an environment where everyone can thrive whatever their personal or professional background.

Our IBMers are growth minded, always staying curious, open to feedback and learning new information and skills to constantly transform themselves and our company. They are trusted to provide on-going feedback to help other IBMers grow, as well as collaborate with colleagues keeping in mind a team focused approach to include different perspectives to drive exceptional outcomes for our customers. The courage our IBMers have to make critical decisions everyday is essential to IBM becoming the catalyst for progress, always embracing challenges with resources they have to hand, a can-do attitude and always striving for an outcome focused approach within everything that they do.

Are you ready to be an IBMer?

ABOUT IBM

IBM's greatest invention is the IBMer. We believe that through the application of intelligence, reason and science, we can improve business, society and the human condition, bringing the power of an open hybrid cloud and AI strategy to life for our clients and partners around the world.

Restlessly reinventing since 1911, we are not only one of the largest corporate organizations in the world, we're also one of the biggest technology and consulting employers, with many of the Fortune 50 companies relying on the IBM Cloud to run their business.

At IBM, we pride ourselves on being an early adopter of artificial intelligence, quantum computing and blockchain. Now it's time for you to join us on our journey to being a responsible technology innovator and a force for good in the world.

OTHER RELEVANT JOB DETAILS

IBM offers a competitive and comprehensive benefits program. Eligible employees may have access to:

• Healthcare benefits including medical & prescription drug coverage, dental, vision, and mental health & well being
• Financial programs such as 401(k), the IBM Employee Stock Purchase Plan, financial counseling, life insurance, short & long- term disability coverage, and opportunities for performance based salary incentive programs
• Generous paid time off including 12 holidays, minimum 56 hours sick time, 120 hours vacation, 12 weeks parental bonding leave in accordance with IBM Policy, and other Paid Care Leave programs. IBM also offers paid family leave benefits to eligible employees where required by applicable law
• Training and educational resources on our personalized, AI-driven learning platform where IBMers can grow skills and obtain industry-recognized certifications to achieve their career goals
• Diverse and inclusive employee resource groups, giving & volunteer opportunities, and discounts on retail products, services & experiences

We consider qualified applicants with criminal histories, consistent with applicable law.

This position was posted on the date cited in the key job details section and is anticipated to remain posted for 21 days from this date or less if not needed to fill the role.

IBM will not be providing visa sponsorship for this position now or in the future. Therefore, in order to be considered for this position, you must have the ability to work without a need for current or future visa sponsorship.

The compensation range and benefits for this position are based on a full-time schedule for a full calendar year. The salary will vary depending on your job-related skills, experience and location. Pay increment and frequency of pay will be in accordance with employment classification and applicable laws. For part time roles, your compensation and benefits will be adjusted to reflect your hours. Benefits may be pro-rated for those who start working during the calendar year.