Introduction
As a Service Delivery Specialist, you are the face of IBM for our customers. Your clients' success depends on your ability to understand their needs and respond to requests for new services. This role is an integral part of both account planning and delivering support strategies, working to proactively monitor problems, change processes, and handle issues to ensure our customers success.

Your Role and Responsibilities
This group comprises professionals with diverse backgrounds in hardware maintenance, software, network architecture, and security. Our goal is to provide consistent support and execution across our portfolio and simple go-to-market engagement, maximising cross-selling in clients' environments.

Responsibilities

• AIX installation/Upgradation/Patch Management
• NIM based installation and administration.
• Hardware health checkup/Logs Collection
• System Monitoring/Performance Monitoring/data collection.
• Start/Stop, reboot OS as and when required.
• LVM, Filesystem and NFS Management.
• Storage Attachment and multi-pathing Configuration.
• User Administration.
• OS Hardening as per Client/Audit Security policy.

• Total IT experience of 5 years and a minimum of 3 years' experience on AIX system administration. Engineer should have a complete scope of AIX administration, as given below, rather than "ticket" based administration experience.
• Candidates on the L2 Category should have 4 years relevant experience.
• Candidates should have good verbal and written communication skills.
• Candidates should be willing to work on 24x7 and on-call support during critical issues.
• Candidates should have eagerness to learn new technologies and skills.
• Candidates should be hardworking with strong work ethics and discipline.
• Develop and maintain documentation about current environment setup, standard operating procedures, and best practices
• BCP activities and Support.
• PowerHA Installation/Configuration/Start/Stop/Administration
• LPAR Creation and Administration.
• VIO installation and configuration
• Resource Management and DLPAR operations.
• Trouble shooting any problem data collection.
• Raise and track Service Requests with IBM/OEM.

• 3 Years regular Diploma from a recognized technical institution
• BCA/BSc IT/BSc Computer Science
• BE/BTech Graduation
• You love collaborative environments that use agile methodologies to encourage creative design thinking and find innovative ways to develop with cutting edge technologies
• Ambitious individual who can work under their own direction towards agreed targets/goals and with creative approach to work
• Intuitive individual with an ability to manage change and proven time management
• Proven interpersonal skills while contributing to team effort by accomplishing related results as needed
• Up-to-date technical knowledge by attending educational workshops, reviewing publications