Introduction
This role will focus on developing and optimizing AI workloads, particularly around hardware AI acceleration, to enable efficient processing and advanced use cases. Additionally, you will engage with research teams to share insights, refine AI models, and explore the feasibility of various AI techniques for solving complex problems.
Your role and responsibilities
- Collaborate with the Customer Account Executive, Sales Specialist, and Solution Architect to uncover and address challenges or obstacles in both new and existing customer accounts.
- Design, plan, and implement AI systems for customers, with the ability to develop data pipelines, machine learning (ML) pipelines, and approaches for training and serving ML models, leveraging additional support and resources as needed.
- Lead technical deep dives, proofs of concept, internal sprints and the development of industry-specific AI solutions to enhance adoption and customer success.
- Identify key AI stakeholders within customer organizations, advocating for their needs within both business and technical teams.
- Collaborate closely with internal AI business units and engineering teams, offering valuable market feedback on products and solutions.
- Participate in customer advocacy, including speaking at conferences, writing blog posts, and other public-facing activities.
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Required education
Bachelor's Degree
Preferred education
Master's Degree
Required technical and professional expertise
- Solution Engineer with over 5 years of practical experience in the following areas:
- Use Case Development, including building AI applications such as deep learning, LLM/RAG, NLP, computer vision, and pattern recognition.
- Technical Expertise in AI Frameworks and Tools: Expertise with various machine learning frameworks (e.g., TensorFlow, PyTorch, Scikit-learn) and cloud AI services to design and deploy production-ready AI systems.
- Machine Learning Operations Design, including hands-on experience in AI systems architecture, with the ability to design and explain data and ML pipelines, as well as training and serving approaches.
- Experience with CI/CD and MLOps practices, including automation via Infrastructure as Code (IaC) tools such as Ansible, in the context of ML and LLM operations.
- Proven ability to deliver technical presentations and lead business value discussions.
- Customer-Centric Mindset: A passion for delivering exceptional customer experiences, ensuring that AI solutions meet the specific needs and goals of the customer organization. Strong executive presence and public speaking skills.
- Continuous Learning & Improvement: Stay up-to-date on emerging AI technologies, frameworks, and methodologies. Actively participate in internal knowledge sharing and contribute to the development of best practices and new tools.
ABOUT BUSINESS UNIT
IBM Systems helps IT leaders think differently about their infrastructure. IBM servers and storage are no longer inanimate - they can understand, reason, and learn so our clients can innovate while avoiding IT issues. Our systems power the world's most important industries and our clients are the architects of the future. Join us to help build our leading-edge technology portfolio designed for cognitive business and optimized for cloud computing.
YOUR LIFE @ IBM
In a world where technology never stands still, we understand that, dedication to our clients success, innovation that matters, and trust and personal responsibility in all our relationships, lives in what we do as IBMers as we strive to be the catalyst that makes the world work better.
Being an IBMer means you'll be able to learn and develop yourself and your career, you'll be encouraged to be courageous and experiment everyday, all whilst having continuous trust and support in an environment where everyone can thrive whatever their personal or professional background.
Our IBMers are growth minded, always staying curious, open to feedback and learning new information and skills to constantly transform themselves and our company. They are trusted to provide on-going feedback to help other IBMers grow, as well as collaborate with colleagues keeping in mind a team focused approach to include different perspectives to drive exceptional outcomes for our customers. The courage our IBMers have to make critical decisions everyday is essential to IBM becoming the catalyst for progress, always embracing challenges with resources they have to hand, a can-do attitude and always striving for an outcome focused approach within everything that they do.
Are you ready to be an IBMer?
ABOUT IBM
IBM's greatest invention is the IBMer. We believe that through the application of intelligence, reason and science, we can improve business, society and the human condition, bringing the power of an open hybrid cloud and AI strategy to life for our clients and partners around the world.
Restlessly reinventing since 1911, we are not only one of the largest corporate organizations in the world, we're also one of the biggest technology and consulting employers, with many of the Fortune 50 companies relying on the IBM Cloud to run their business.
At IBM, we pride ourselves on being an early adopter of artificial intelligence, quantum computing and blockchain. Now it's time for you to join us on our journey to being a responsible technology innovator and a force for good in the world.
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