Introduction
Joining the IBM Technology Expert Labs teams means you'll have a career delivering world-class
services for our clients. As the ultimate expert in IBM products, you'll bring together all the
necessary technology and services to help customers solve their most challenging problems.
Working in IBM Technology Expert Labs means accelerating the time to value confidently and
ensuring speed and insight while our clients focus on what they do best running and growing their
business.
Excellent onboarding and industry-leading learning culture will set you up for a positive impact,
while advancing your career. Our culture is collaborative and experiential. As part of a team, you will
be surrounded by bright minds and keen co-creators-always willing to help and be helped-as you
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apply passion to work that will positively impact the world around us.
Your Role and Responsibilities
As a Delivery Consultant, you will work closely with IBM clients and partners to design,
deliver, and optimize IBM Technology solutions that align with your clients' goals. In this
role, you will apply your technical expertise to ensure world-class delivery while
leveraging your consultative skills such as problem-solving issue- / hypothesis-based
methodologies, communication, and service orientation skills. As a member of IBM
Technology Expert Labs, a team that is client focused, courageous, pragmatic, and
technical, you'll collaborate with clients to optimize and trailblaze new solutions that
address real business challenges.
If you are passionate about success with both your career and solving clients' business
challenges, this role is for you. To help achieve this win-win outcome, a 'day-in-the-life' of
this opportunity may include, but not be limited to...
• Solving Client Challenges Effectively: Understanding clients' main challenges and
developing solutions that helps them reach true business value by working thru
the phases of design, development integration, implementation, migration, and
product support with a sense of urgency.
• Agile Planning and Execution: Creating and executing agile plans where you are
responsible for installing and provisioning assets, testing, migrating to production,
and day-two operations.
• Technical Solution Workshops: Conducting and participating in technical solution
workshops.
• Building Effective Relationships: Developing successful relationships at all levels
-from engineers to CxOs-with experience of navigating challenging debate to
reach healthy resolutions.
• Self-Motivated Problem Solver: Demonstrating a natural bias towards self-
motivation, curiosity, initiative in addition to navigating data and people to find
answers and present solutions.
• Collaboration and Communication: Strong collaboration and communication skills
as you work across the client, partner, and IBM team
Required Technical and Professional Expertise
- • In-depth knowledge of the IBM Data & AI portfolio.
• Experience in the planning, design, and delivery of one or more products from the
IBM Data Fabric, IBM Data Management, IBM Data Governance, IBM Open Pages
or IBM Data Science.
• Experience in advising other professionals on specific knowledge related to the
Data & AI brand portfolio of products, within Diamond and Strategic accounts.
• Experience in Cloud Pak for Data.
• Experience in architectural planning and implementation for the
upgrade/migration of these specific products.
• Experience in team or project leadership.
Preferred Technical and Professional Expertise
• Experience in AWS, Azure or IBM cloud platforms
• Experience in monitoring, troubleshooting, logging, debugging and connectivity
issues.