Introduction
A career in IBM Consulting is rooted by long-term relationships and close collaboration with clients across the globe.
You'll work with visionaries across multiple industries to improve the Adobe journey for the most innovative and valuable companies in the world. Your ability to accelerate impact and make meaningful change for your clients is enabled by our strategic partner ecosystem.
Curiosity and a constant quest for knowledge serve as the foundation to success in IBM Consulting. In your role, you'll be encouraged to challenge the norm, investigate ideas outside of your role, and come up with creative, transformative solutions for a wide network of clients. Our culture of evolution and empathy centers on long-term career growth and development opportunities in an environment that embraces your unique skills and experience.
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Your role and responsibilities
- Lead the implementation process of Adobe Workfront for new clients, ensuring a smooth transition from their previous systems.
- Lead Discovery, Design and Configuration of the Adobe Workfront platform to meet the unique needs of each client, including custom workflows, reporting structures, and integrations.
- Manage team of on-shore and off-shore Adobe Workfront configurators, assigning and delegating work based on client needs and team abilities. Review configuration work and provide feedback and training where needed.
- Provide expert change management support to client teams, helping them maximize their use of the platform.
- Act as a subject matter expert, offering ongoing consultation and support to clients, addressing their evolving needs and challenges.
- Configure Workfront objects such as custom forms, project templates, programs, portfolis, reports, approval workflows, layout templates, companies, groups, job roles, etc.
- Collaborate with internal teams to stay abreast of product updates and enhancements, ensuring clients benefit from the latest features.
- Conduct regular health checks and performance reviews of client implementations, identifying areas for optimization and improvement.
- Manage client expectations, communicate progress effectively, and maintain a high level of customer satisfaction.
- Contribute to the continuous development of our Adobe Workfront practice, sharing insights and best practices across the organization.
- Adobe Fusion automation experience and integration with Master Data Management Systems, other adobe products and Python coding experience would be nice to have.
This job can be performed from anywhere in the US.
Required education
Bachelor's Degree
Preferred education
Bachelor's Degree
Required technical and professional expertise
Adobe Workfront Core Developer Expert
- Bachelor's degree in Business, Information Technology, or a related field. An advanced degree or relevant certifications (such as Adobe Certified Expert) preferred.
- At least 5 years experience as an Adobe Workfront Consultant or similar role, ideally within a consultancy or software implementation firm.
- In-depth knowledge of Adobe Workfront's functionalities and capabilities, with hands-on experience in configuration, customization, and Adobe Workfront Expert Certification.
- Proven track record in managing client relationships and driving successful outcomes.
- Strong understanding of project management principles and methodologies, and content supply chain in Marketing organizations. Experience operatining within an Agile team a plus.
- Excellent communication and interpersonal skills, with the ability to explain complex concepts clearly to both technical and non-technical audiences.
- Problem-solving mindset, with the ability to think critically and creatively to overcome client challenges.
- Flexibility to travel, as onboarding and support may require visits to client sites.
Preferred technical and professional experience
Adobe Workfront Fusion Developer Professional
ABOUT BUSINESS UNIT
IBM Consulting is IBM's consulting and global professional services business, with market leading capabilities in business and technology transformation. With deep expertise in many industries, we offer strategy, experience, technology, and operations services to many of the most innovative and valuable companies in the world. Our people are focused on accelerating our clients' businesses through the power of collaboration. We believe in the power of technology responsibly used to help people, partners and the planet.
YOUR LIFE @ IBM
In a world where technology never stands still, we understand that, dedication to our clients success, innovation that matters, and trust and personal responsibility in all our relationships, lives in what we do as IBMers as we strive to be the catalyst that makes the world work better.
Being an IBMer means you'll be able to learn and develop yourself and your career, you'll be encouraged to be courageous and experiment everyday, all whilst having continuous trust and support in an environment where everyone can thrive whatever their personal or professional background.
Our IBMers are growth minded, always staying curious, open to feedback and learning new information and skills to constantly transform themselves and our company. They are trusted to provide on-going feedback to help other IBMers grow, as well as collaborate with colleagues keeping in mind a team focused approach to include different perspectives to drive exceptional outcomes for our customers. The courage our IBMers have to make critical decisions everyday is essential to IBM becoming the catalyst for progress, always embracing challenges with resources they have to hand, a can-do attitude and always striving for an outcome focused approach within everything that they do.
Are you ready to be an IBMer?
ABOUT IBM
IBM's greatest invention is the IBMer. We believe that through the application of intelligence, reason and science, we can improve business, society and the human condition, bringing the power of an open hybrid cloud and AI strategy to life for our clients and partners around the world.
Restlessly reinventing since 1911, we are not only one of the largest corporate organizations in the world, we're also one of the biggest technology and consulting employers, with many of the Fortune 50 companies relying on the IBM Cloud to run their business.
At IBM, we pride ourselves on being an early adopter of artificial intelligence, quantum computing and blockchain. Now it's time for you to join us on our journey to being a responsible technology innovator and a force for good in the world.
OTHER RELEVANT JOB DETAILS
IBM offers a competitive and comprehensive benefits program. Eligible employees may have access to:
- Healthcare benefits including medical & prescription drug coverage, dental, vision, and mental health & well being
- Financial programs such as 401(k), the IBM Employee Stock Purchase Plan, financial counseling, life insurance, short & long- term disability coverage, and opportunities for performance based salary incentive programs
- Generous paid time off including 12 holidays, minimum 56 hours sick time, 120 hours vacation, 12 weeks parental bonding leave in accordance with IBM Policy, and other Paid Care Leave programs. IBM also offers paid family leave benefits to eligible employees where required by applicable law
- Training and educational resources on our personalized, AI-driven learning platform where IBMers can grow skills and obtain industry-recognized certifications to achieve their career goals
- Diverse and inclusive employee resource groups, giving & volunteer opportunities, and discounts on retail products, services & experiences
We consider qualified applicants with criminal histories, consistent with applicable law.
This position was posted on the date cited in the key job details section and is anticipated to remain posted for 21 days from this date or less if not needed to fill the role.
The compensation range and benefits for this position are based on a full-time schedule for a full calendar year. The salary will vary depending on your job-related skills, experience and location. Pay increment and frequency of pay will be in accordance with employment classification and applicable laws. For part time roles, your compensation and benefits will be adjusted to reflect your hours. Benefits may be pro-rated for those who start working during the calendar year.