Introduction
A career in IBM Consulting embraces long-term relationships and close collaboration with clients across the globe.
You'll work with visionaries across multiple industries to improve the hybrid cloud and AI journey for the most innovative and valuable companies in the world. Your ability to accelerate impact and make meaningful change for your clients is enabled by our strategic partner ecosystem and our robust technology platforms across the IBM portfolio; including IBM Software and Red Hat.
Curiosity and a constant quest for knowledge serve as the foundation to success in IBM Consulting. In your role, you'll be supported by mentors and coaches who will encourage you to challenge the norm, investigate ideas outside of your role, and come up with creative solutions resulting in ground breaking impact for a wide network of clients. Our culture of evolution and empathy centers on long-term career growth and learning opportunities in an environment that embraces your unique skills and experience.
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Your Role and Responsibilities
Accounts Payable Team Member works on rule based decision making and does transaction processing in the area of invoice processing according to agreed process maps and Desktop Procedures or other guidelines agreed with client. Team member in Purchase to Pay department interacts with vendors, clients, third party providers. Seeks and exchanges information, ideas and concepts to actively support any Continuous Improvement initiatives or other process and/or tools improvements. Is responsible for realization improvements established by Delivery Excellence. Ensures that the daily activities, both individual and back up's, are fulfilled according to the timetable, procedures and business goals as agreed with team leader. Prioritizes work and executes based on importance and impact. Ensures achievement of AP targets as defined by Team Leader, Manager and contractual SLAs (CPI, KPI, GPI, etc.). Raising AP process improvements ideas on team meetings. Recommend improvements to existing procedures and processes. Quickly react on processing errors raised by client/vendor, errors correction and improvements based on 'lessons learnt'. Knows and obeys all internal IBM procedures.
Important interpersonal competencies:
- Ability to adapt - ability to cope with different situations, different requirements, uncertainty and stress.
- Communication - clear, concise and honest in oral and written communication; understanding and making use of accessible communication tools.
- Drive to achieve - achieving ambitious goals and looking for better results.
- Cooperation - effective cooperation with team members and Team Leader/Manager, different units and teams inside and outside IBM; mutually respecting and appreciating differences; building and strengthening relations; finding solutions favorable for both sides.
- Actively work on cross training with your backup/shadow. Knows the tasks of the backup and is able to cover all his tasks in case of his absence.
- Helps to other team members in case of substantial amount of work
- Asks for clarification in case of hesitations about the priority of the assigned tasks, the realization, and deadlines.
- Invoice posting in SAP (PO, non-PO, down payments, credit notes).
- Resolve exceptions in SAP.
- Communicate with vendors and teams (Procurement, Payments, VMD, Technical Support) to resolve queries.
- Collaborate with the Tax Team on posting accuracy and WHT issues.
- Address vendor queries via Salesforce.
- Ensure effective and timely issue resolution.
- Adhere to process guidelines and contribute to operational metrics.
What makes IBM BTO unique:
- Global communication: want to improve your language skills? We will invest in you!
- Flexibility: employee development matters to us, that's why every vacancy is open for internal recruitment
- Diversity: different nationalities united in one team
- Initiative: have ideas for improvements? We want to hear them!
- Job contract
- The opportunity to participate in training and language courses
- An extensive benefits package (Multisport, OK System, private medical healthcare, life insurance, cinema tickets)
- An induction training that will allow you to smoothly transition into your new role
Required Technical and Professional Expertise
- Strong soft skills, including resolving customer issues and communicating across all organizational levels.
- Excellent communication skills in English and Portuguese.
- Familiarity with LATAM fiscal specifics.
- Experience with finance or accounting products.
- Detail-oriented, capable of multitasking, and working independently.
Preferred Technical and Professional Expertise
- n/a