Introduction
An Account Technical Leader in IBM means a career where you are a trusted advisor with deep technical expertise, who works together with clients - either directly or through our seller partners - to help craft best-of-breed solutions to their hardest technology challenges.
With a consultative approach, you will uncover clients' most pressing technology pain points and lead them to solutions mapped to IBM's people, products, and services. Being a natural leader, strategic systems thinker, and business influencer, you will orchestrate resources within IBM and/or our Partners to bring those solutions to life.
Excellent on-boarding and an industry leading learning culture will set you up for positive impact and success, whilst ongoing development will advance your career through an upward trajectory. Our sales environment is collaborative and experiential. Part of a team, you will be surrounded by bright minds and keen co-creators - always willing to help and be helped - as you apply passion to work that compels our clients to invest in IBM's products and services.
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Your Role and Responsibilities
From a Solutions Architecture background (or something similar in terms of complexity) Account Technical Leaders comfortably function as trusted technical advisors to IBM and /or third-party Partner clients. Collaborating across pre-sales and post-sales teams, you will help set the most appropriate technology strategy and solution design to complement clients' present and future needs.
We are passionate about success. If this role is right for you, then your achievements will mean that your career is flourishing, and our clients are thriving. To help ensure this win-win outcome, a 'day-in-the life' of this role may include, but not be limited to:
- Adopting a growth mindset to cultivate a collaborative and resilient results-orientated culture that has a passion for winning.
- Helping land and expand adoption of products across IBM's portfolio by demonstrating value in the context of clients' business, industry, and competitor landscape.
- Owning and leading a client's experience of IBM technology and defining use-cases from their technical strategies.
- Engaging customers in experiential workshops and collaborating with Client Engineering and Customer Success teams to shape sessions that produce transformation-inspiring prototypes, which compel long-term investment.
- Maintaining a deep expertise of industry trends and their contemporary application to solving enterprise-scale, technology problems.
Required Technical and Professional Expertise
- Understanding of the structure and relationship between the fundamental participants of the securities ecosystem
- Detailed understanding of the securities processing lifecycle from the time an order is submitted through the full clearing and settlement phases
- Detailed understanding of the technology components that underpin the trade lifecycle, the role each plays, and how they fit together
- Understanding of current business and technology challenges faced by each of the participants in the lifecycle
- Ability to suggest, demonstrate, and apply innovation to the securities processing lifecycle.
- Hands-on-keyboard technology skills. Ability to demonstrate a technical capability through code over the ability to show slides.
- Architecture, development, and technical selling demonstration skills
- An ability to translate detailed and complex technical concepts to client and internal stakeholders at every level of communications
Preferred Technical and Professional Expertise
- 10+ Years of the required skills
- IBM Technology Proficiency: Proficiency in a wide range of IBM's technology solutions, including Cloud, Data & AI, and more (training in IBM's products will be provided).