Sr Software Engineer

Job Description:

H&R Block AI Platforms Team is looking for an experienced Software Engineer to join a high-powered team to build AI platforms and solutions. You will be joining an elite team of engineers & data scientists charged with developing transformative GenAI capabilities to power the next generation of HRB client experiences. As a Senior Software Engineer on this team, you will be responsible for designing, developing, deploying services on this platform.  

ESSENTIAL DUTIES AND RESPONSIBILITIES  

• Use tools, languages, coding standards and best practices to develop new product features and continually enhance product functionality  

• Create and execute unit tests and address identified defects  

• Work closely with other team members to ensure consistent understanding of requirements and approach  

• Work closely with the Product, UX Design and other related teams to ensure consistent understanding of requirements and approach   

• Identify, design & build technical features to support scalability, usability, resiliency and better platform performance   

• Assist and drive technical design and code reviews for new enhancements and maintenance work delivered by the development team   

• Understand complex business and functional requirements and produce technical specifications and platform requirements   

• Mentor and coach other team members on the latest technological advances within the current technology used and establish consistent best practices  

About H&R Block...

H&R Block’s purpose is simple: To provide help and inspire confidence in our clients and communities everywhere. We’ve been true to that purpose since brothers Henry and Richard Bloch founded our company in 1955. Since then, we’ve grown to have approximately 12,000 offices throughout the United States and around the world.

We are a people company first and a tax company second. People who join H&R Block say it feels like being part of something bigger. A place with an amazing and storied history, but with a strong and urgent focus on the future. Maybe it’s how determined, forward thinking and innovative we are, or how accessible our leadership is. We believe it’s all those things, and much more.

H&R Block is committed to diversity and inclusion and is proud to be an equal opportunity employer. We consider qualified applicants regardless of race, color, religion, creed, gender, national origin, age, disability, veteran status, marital status, sex, gender expression or identity, sexual orientation, citizenship, or any other legally protected class. All qualified applicants are welcomed and encouraged to apply.

Education:  

• Bachelor’s degree in a related field or the equivalent through a combination of education and related work experience.  

Work Experience:  

3 years of experience building technology platforms & solutions.  

1 year of experience building AI/ML platforms and solutions, specifically focusing on LLMs and RAG-based Gen AI solutions. 

Hands on experience working with the following technologies:  

• .NET  
• REST API development  
• Cosmos and/or SQL server  
• Azure OpenAI 

Experience working with agile methodologies (SCRUM and/or Kanban).  

Experience with Azure DevOps platform including source control management systems and continuous integration/deployment environments.  

Experience developing engineering solutions to meet functional & non-functional requirements.  

Strong communication skills and problem-solving skills.