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Sales Market Construction & Facilities Manager, North USA & Brand City

AT H&M
H&M

Sales Market Construction & Facilities Manager, North USA & Brand City

New York, NY

At H&M, our purpose is to liberate fashion for the many. We want to shape a new world in Fashion. A world with one ultimate goal: to unleash your self-expression. As an H&M colleague, you're encouraged to be yourself & more. You'll take on new responsibilities from day one, learn skills for life, and find new ways to make your big dreams come true.

Our company is committed to fostering a culture of inclusion and belonging, and we actively seek colleagues who share our commitment.

About the Role

As a Sales Market Construction & Facilities Manager USA & PR & CA in the Expansion function, you are responsible for all the C&F activities within the market, and you set the C&F strategy for your market together with the Construction and Facilities (C&F) Manager. This role will drive goals and set targets for the US market to ensure the long-term strategy is achieved.

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This hybrid role reports to our Regional Head of Construction and Facilities Manager and is based out of New York, NY or Los Angeles, CA, with the following direct reports: NCG Specialist, Area Facility Manager, Construction Project Manager, Facilities Project Manager.

A Day in the Life

Working at H&M means no two days are ever the same, but a typical day will include the following responsibilities*

  • Maintain a good understanding of the construction, facilities and real estate market and ensure that all processes in the USA & PR & CA markets are optimized and adapted to local needs/risks
  • Based on expansion plans and historical information, set ambitious short- and long-term goals and strategy together with the Regional Head of C&F
  • Secure sufficient partners in order to enable expansion, service delivery and optimize overall investment and cost levels
  • Set ambitious department goals and motivate the team to achieve them
  • Understand the business case behind each project in order to be able to drive negotiations and budgeting process in targeted direction
  • Align department goals with other departments' goals securing yearly expansion plan & KPI's
  • Secure that the long-term regional strategy is reflected in all procurement- and sustainability activities by working closely with your team members
  • Set smart targets with actions and deliverables together with the team and follow up on their implementation
  • Distribute projects and service scope workload to the team taking into consideration project complexity, size of service scope, opening dates and geographical/logistic aspects
  • Delegate tasks and responsibilities efficiently and follows up on their completion
  • Secure that projects are managed in a professional way and ready in time, with expected quality, at the best cost, in a sustainable and compliant way
  • Drive alignment of quality expectations for stores and projects within the market and ensure that the service scope delivery is meeting brand requirements and cost expectations
  • Secure health and safety for all projects and stores
  • Work in close collaboration with the Regional Head of Construction and Facilities to set and implement the strategy in your market
  • Work in close collaboration with Expansion Manager and Sales Market Controller to secure the best overall result for the business
  • Meet regularly with the internal partners (I.e.: store managers, Area sales managers and Regional sales manager) communicating all on-going maintenance activities and on current projects
  • Liaise with key suppliers to ensure that parts supply and subcontracted services are delivered within industry standard(s), contract(s) and to budget

Additional Accountabilities:

  • C&F budget overview for 175 - 225 store locations
  • Create conditions to enable performance of teams and individuals
  • Identify and develop talents in order to build (future) organization and diverse teams
  • Strengthen teamwork and foster cross functional collaboration
  • Provide 24-hour emergency services call-out cover to H&M brands
  • Required domestic and international travel up to 40% of time

Job Description

Who You Are:

  • Degree in Construction, Civil Engineering, Architecture or Business Administration or equivalent work experience
  • At least 5 years of relevant working experience in Facility Management, Construction and/or real estate, preferably within the retail industry.
  • Experience leading a team
  • Experience working in an international, matrix organization with several stakeholders and seniority levels
  • Have a good understanding about technical installations (such as HVAC, Fire Safety systems, electrical installations etc.), procurement, health & safety, facility or construction management techniques
  • Must be able to read and interpret Lease agreements and Landlord work letters.
  • Demonstrated ability to negotiate with external partners including but not limited to vendors, general contractors and Landlords
  • Have a strong business mindset, communicate well and are comfortable in making decisions
  • Ability to work strategically, by planning ahead and foresee opportunities and improvements
  • Effectively collaborate with groups of diverse people and you communicate in an inspiring way to motivate colleagues and teams

Additional Information

Why You'll Love Working at H&M

  • We value diverse backgrounds, including but not limited to race, ethnicity, gender, age, religion, sexual orientation, and disability
  • We pride ourselves on being a values-driven organization, guided by our 7 unique values that have been part of our success story for over 75 years
  • You'll have access to our Colleague Resource Groups (CRGs) to find community and networking opportunities among colleagues
  • We are an inclusive company where you're encouraged to be yourself at work
  • You will have access to a large global talent community, where career growth and aspirations have no limits
  • We believe in supporting your overall wellbeing and offer comprehensive benefits inclusive of health insurance, wellness and family support programs, company match 401k, paid leave programs, and paid time off, including a community day to serve your local community
  • You'll be able to express your personal style with our employee discount at H&M, & Other Stories, and COS

Compensation: salary range is $125,822-$144,699 annually

*This job posting highlights the most critical responsibilities and requirements of the job and is not all-inclusive. There may be additional duties and responsibilities assigned for this job at the company's discretion.

H&M, in good faith, has assessed this posted range of compensation as the accurate range for this role and location at the time of this posting. H&M may ultimately pay more or less than the posted range depending on candidate qualifications. This range may be modified in the future.

EEOC Code: OFM

Job Status: Salary, Exempt

All your information will be kept confidential according to EEO guidelines.

Location

110 5th Avenue, New York, United States

Client-provided location(s): New York, NY, USA
Job ID: H&M-807da19f-c0b1-401a-9cff-6028293eeab8
Employment Type: Full Time

Perks and Benefits

  • Health and Wellness

    • Health Insurance
    • Dental Insurance
    • Vision Insurance
    • Life Insurance
    • Short-Term Disability
    • Long-Term Disability
    • FSA
    • HSA
    • HSA With Employer Contribution
    • Pet Insurance
    • Mental Health Benefits
  • Parental Benefits

    • Birth Parent or Maternity Leave
    • Non-Birth Parent or Paternity Leave
    • Fertility Benefits
    • Adoption Assistance Program
    • Family Support Resources
    • Adoption Leave
  • Work Flexibility

    • Hybrid Work Opportunities
  • Office Life and Perks

    • Commuter Benefits Program
    • Casual Dress
    • Holiday Events
  • Vacation and Time Off

    • Paid Vacation
    • Paid Holidays
    • Personal/Sick Days
    • Leave of Absence
    • Volunteer Time Off
    • Summer Fridays
  • Financial and Retirement

    • 401(K) With Company Matching
    • Performance Bonus
    • Relocation Assistance
    • Financial Counseling
  • Professional Development

    • Promote From Within
    • Mentor Program
    • Leadership Training Program
    • Associate or Rotational Training Program
  • Diversity and Inclusion

    • Diversity, Equity, and Inclusion Program
    • Employee Resource Groups (ERG)