Tendering and Technical Sales Manager

About the Role:

The Transformers Services Tendering and Technical Sales Manager plays a crucial role in securing contracts and business opportunities for Hitachi Energy's transformers services in Canada. This includes managing the entire tender/proposal development process, overseeing technical sales team activities and providing support to secure orders.

Key Responsibilities:

Tender and Proposal

• Lead the team for tendering and proposals for different product lines of the transformer service portfolio in Canada.
• Oversee the entire tender process, from bid proposal to submitting bids, including T&Cs review.
• Lead the proposal development process, including kickoff meetings and proposal outlines to offer quality bids in a timely manner.
• Lead the proposal team and manage the workload of the team.
• Analyze tender documents to understand client requirements. Develop strategies to win tenders and secure contracts.
• Work with subject matter experts to develop proposal content. Manage the proposal review process and incorporate feedback.
• Coordinate with various departments to gather necessary data for tender submissions. Edit and proofread proposals to ensure clarity and compliance.
• Coordinate the production and delivery of final proposal documents. Maintain relationships with clients, suppliers, and other stakeholders.
• With the help of our sales and legal team, negotiated acceptable T&Cs in a timely manner.
• Coordinate Risk Review per company policies and procedures.
• Review purchase orders for accuracy and ensure handover for execution of orders
• Manage and maintain long term commercial contracts
• Living Hitachi Energy's core values of safety and integrity, which means taking responsibility for your own actions while caring for your colleagues and the business.
• Have a strong understanding of the theory of operation and construction of transformers, transformers services, components such as bushings, etc.
• Track key tendering KPIs, like hit rate, quote cycle time and so on.

• Product Knowledge: Understand and communicate the technical aspects of the products to potential customers and the industry.
• Sales Strategy: Develop and implement sales strategies to meet targets.
• Customer Interaction: Engage with customers to understand their needs and provide solutions.
• Technical Support: Coordinate technical support and guidance during the sales process.
• Market Analysis: Analyze market trends and competitor service offerings to identify opportunities.
• Regulatory Compliance: Ensure services meet all regulatory requirements for different markets.
• Documentation: Prepare and submit necessary documentation for technical offering approval.
• Approval Process: Manage the process of obtaining end user approvals for services offerings.
• Customer Interaction: Work closely with end users to understand their requirements and ensure satisfaction.
• Compliance: Ensure all services comply with end user specifications and standards.
• Feedback: Collect and analyze feedback from end users to improve services offerings.

• Bachelor's degree in business, Marketing, Engineering, or related field.
• 10+ years of proven experience in Tendering and Proposal management and technical sales, preferably in the transformers services industry.
• Strong understanding of the transformers services market and customer needs.
• Excellent communication, negotiation, and presentation skills.
• Ability to work effectively with cross-functional teams.
• Analytical mindset with a data-driven approach to decision making.