Skip to main contentA logo with &quat;the muse&quat; in dark blue text.

Service Sales Support Engineer

AT Hitachi Energy
Hitachi Energy

Service Sales Support Engineer

Xiamen, China

Your responsibilities:

  • You will regular customer visit to develop the service project opportunities i.e. extension, retrofit, strategic spare parts and support customer actively and receive customer feedback.
  • You will receive RFQs from end customers or internal customers, register RFQ in SFDC, make assessment on RFQs, distribute support tasks to internal support team, i.e. technical support/commercial support.
  • You will do maintenance and update project information of service project projects pipeline in the SFDC, improve the high accurate forecast in the SFDC.
  • You will analysis customer RFQs, initial the Risk Review process in cased required, define technical solution, collect technical document and cost information from internal support function team.
  • You will calculate bidding price, define the price strategy and prepare the bidding document and submit to customer, follow up negotiation/clarifications with customer.
  • You will sign the contract with customer and work with commercial team to register contract to SAP system.
  • You will handover contract to project execution team, support project manager with necessary communication with customer during project execution stage.
  • Living Hitachi Energy's core values of safety and integrity, which means taking responsibility for your own actions while caring for your colleagues and the business.

Want more jobs like this?

Get Education jobs in Xiamen, China delivered to your inbox every week.

By signing up, you agree to our Terms of Service & Privacy Policy.

Your background:

  • You hold bachelor and above. Major in mechanical/electrical engineering and Related.
  • Over 3 years sales/sales support experience.
  • Good knowledge about GIS products.
  • Preferred GIS sales or installation and commissioning experience.
  • Good team player.
  • Like challenges and interested in learning new things/knowledge.
  • Good communication and presentation skills, customer orientation.
  • Fluent English skills in written, oral and reading, basic Japanese speaking and reading.

Apply now

Client-provided location(s): Xiamen, Fujian, China
Job ID: Hitachi_Energy-JID3-94366
Employment Type: Full Time

Perks and Benefits

  • Health and Wellness

    • Health Insurance
    • Dental Insurance
    • Vision Insurance
    • Life Insurance
    • Short-Term Disability
    • Long-Term Disability
    • FSA
    • HSA With Employer Contribution
    • Pet Insurance
    • Mental Health Benefits
    • Virtual Fitness Classes
    • On-Site Gym
  • Parental Benefits

    • Fertility Benefits
    • Family Support Resources
    • Birth Parent or Maternity Leave
    • Adoption Assistance Program
  • Work Flexibility

    • Flexible Work Hours
    • Remote Work Opportunities
    • Hybrid Work Opportunities
  • Office Life and Perks

    • Commuter Benefits Program
    • Snacks
    • Some Meals Provided
    • Company Outings
    • Holiday Events
  • Vacation and Time Off

    • Paid Vacation
    • Unlimited Paid Time Off
    • Paid Holidays
    • Personal/Sick Days
    • Summer Fridays
  • Financial and Retirement

    • 401(K) With Company Matching
    • Performance Bonus
    • Relocation Assistance
    • Financial Counseling
  • Professional Development

    • Tuition Reimbursement
    • Learning and Development Stipend
    • Promote From Within
    • Mentor Program
    • Access to Online Courses
    • Lunch and Learns
    • Work Visa Sponsorship
    • Leadership Training Program
    • Internship Program
    • Associate or Rotational Training Program
  • Diversity and Inclusion

    • Diversity, Equity, and Inclusion Program
    • Employee Resource Groups (ERG)

Company Videos

Hear directly from employees about what it is like to work at Hitachi Energy.