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Service Sales Engineer - HV Switchgears

AT Hitachi Energy
Hitachi Energy

Service Sales Engineer - HV Switchgears

Mumbai, India

Business Information

Hitachi Energy is currently looking for a Design Engineer to join their team in Maneja, Vadodara, India. This team seeks a skilled and motivated individual.

The ideal candidate must enjoy working in a dynamic, fast-paced business environment. He or she must be flexible to accommodate business requirements and experience in working with diverse groups and cultures. The ability to multitask & delivers within timelines is essential. The candidate will have excellent communications skills.

Mission Statement

  • Service Account strategiesParticipates in the development of Service Sales strategies.
  • Customer relations Establishes and develops account relationships based on a defined strategy.
  • Service Account strategiesParticipates in the development of Service Sales.

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Your Responsibilities

  • Sales targets - Responsible for Sales Target of PGHV Service portfolio which includes selling spares, Retrofit, Bay expansions, Replacement, Trainings, Services for Installation & Commissioning, etc. Defines and proposes sales targets and growth margins for the territory/geographies and ensures their achievement with a structured follow up process
  • Pro-Active IB connectfor Service opportunities and sustained business growth. Also look for bundling of services to ensure service volume.
  • Volume and profitSells services to customers, focusing on volume, mix and profitability targets for PGHV Service. Enhance service portfolio and sell digital service offerings.
  • Creates added value for the customer and Hitachi Energy by ensuring a coordinated sales approach (e.g., frame agreements). Communicates details in accordance with PGHV offering and strategy.
  • MarketingCoordinates the use of internal or external resources (e.g., technical, advertising, and marketing) in order to provide value added services to accounts.
  • Market activityMonitors competitors' activity with each account and ensures that appropriate response strategies are formulated and implemented.
  • Service Account strategiesParticipates in the development of Service Sales strategies for accounts by providing the customer's current business and long-term plans .
  • Customer relations Establishes and develops account relationships based on a defined strategy. Acts as focal point for problem resolution and monitors customer claims. Plans, facilitates, and conducts customer .
  • Customer knowledgeDevelops, maintains, and shares detailed knowledge of the customer's business strategy, purchasing behavior, organization, decision-makers, customer business drivers, economic trends, and competition. Customer on time issue resolution and thereby improving customer satisfaction & loyalty. Responsible for on time payment collection from customers as per agreed payment terms.
  • Living Hitachi Energy's core values of safety and integrity, which means taking responsibility for your own actions while caring for your colleagues and the business .

Background

  • For this role we are looking for someone with a university degree in electrical engineering combined with a minimum of 5 years' experience in selling HV Switchgears, preferably service sales background.
  • To be successful in this role you are flexible with good communication skills and hold a strong customer focus. Preferably, you have a proven track record of managing and facilitating change.
  • The role require fluent English and local language in speaking and writing.
  • Proficiency in both spoken & written English language is required .

Apply now

Client-provided location(s): Mumbai, Maharashtra, India
Job ID: Hitachi_Energy-JID3-94630
Employment Type: Full Time

Perks and Benefits

  • Health and Wellness

    • Health Insurance
    • Dental Insurance
    • Vision Insurance
    • Life Insurance
    • Short-Term Disability
    • Long-Term Disability
    • FSA
    • HSA With Employer Contribution
    • Pet Insurance
    • Mental Health Benefits
    • Virtual Fitness Classes
    • On-Site Gym
  • Parental Benefits

    • Fertility Benefits
    • Family Support Resources
    • Birth Parent or Maternity Leave
    • Adoption Assistance Program
  • Work Flexibility

    • Flexible Work Hours
    • Remote Work Opportunities
    • Hybrid Work Opportunities
  • Office Life and Perks

    • Commuter Benefits Program
    • Snacks
    • Some Meals Provided
    • Company Outings
    • Holiday Events
  • Vacation and Time Off

    • Paid Vacation
    • Unlimited Paid Time Off
    • Paid Holidays
    • Personal/Sick Days
    • Summer Fridays
  • Financial and Retirement

    • 401(K) With Company Matching
    • Performance Bonus
    • Relocation Assistance
    • Financial Counseling
  • Professional Development

    • Tuition Reimbursement
    • Learning and Development Stipend
    • Promote From Within
    • Mentor Program
    • Access to Online Courses
    • Lunch and Learns
    • Work Visa Sponsorship
    • Leadership Training Program
    • Internship Program
    • Associate or Rotational Training Program
  • Diversity and Inclusion

    • Diversity, Equity, and Inclusion Program
    • Employee Resource Groups (ERG)

Company Videos

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