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Service Engineer

AT Hitachi Energy
Hitachi Energy

Service Engineer

Zagreb, Croatia

Due to our continuous growth, we are looking for a Service Engineer. This role is based in Zagreb or Split, Croatia. Frequent working and travelling abroad (short trips of a few days due to interventions) is required.

Your responsibilities

  • You will be an important member of our after-sales service team that supports our High Voltage products installed base in region
  • After a deep training on our products, you will be involved in all tasks related with commissioning, repairing, and maintaining our HV equipment
  • Deliver quality customer service to satisfy customers
  • Perform preventative and corrective maintenance at site
  • Identify technical problems and make analysis on-site activities in different areas (service, installation and commissioning, retrofits, technical assistance)
  • Collaborating and networking with colleagues, sharing best practice
  • What makes the job extra attractive is the wide variety of tasks: remote customer support, investigations and diagnosis following a failure, spare parts selection, on site intervention, project documentation, training of our customers, network measurements, support to sales and project management
  • Living core values of safety and integrity, which means taking responsibility for your own actions while caring for your colleagues and the business

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Your profile

  • Min. bachelor's degree in Electronical Engineering or Technical Diploma
  • At least 5 years of experience in similar job positions with experience in Service
  • Sound technical knowledge of products and services related to HV equipment
  • Experience in automation and control is an advantage
  • A collaborative, proactive and solutions-oriented approach


  • Availability to travel in region (RH, BiH, Serbia, Montenegro, North Macedonia, Kosovo and Albania)
  • Devotion to personal development and readiness for continuous improvement
  • Valid driving license
  • Excellent knowledge of Croatian and English language
  • Excellent knowledge of Microsoft Office tools

Apply now

Client-provided location(s): Zagreb, Croatia
Job ID: Hitachi_Energy-JID3-99131
Employment Type: Full Time

Perks and Benefits

  • Health and Wellness

    • Health Insurance
    • Dental Insurance
    • Vision Insurance
    • Life Insurance
    • Short-Term Disability
    • Long-Term Disability
    • FSA
    • HSA With Employer Contribution
    • Pet Insurance
    • Mental Health Benefits
    • Virtual Fitness Classes
    • On-Site Gym
  • Parental Benefits

    • Fertility Benefits
    • Family Support Resources
    • Birth Parent or Maternity Leave
    • Adoption Assistance Program
  • Work Flexibility

    • Flexible Work Hours
    • Remote Work Opportunities
    • Hybrid Work Opportunities
  • Office Life and Perks

    • Commuter Benefits Program
    • Snacks
    • Some Meals Provided
    • Company Outings
    • Holiday Events
  • Vacation and Time Off

    • Paid Vacation
    • Unlimited Paid Time Off
    • Paid Holidays
    • Personal/Sick Days
    • Summer Fridays
  • Financial and Retirement

    • 401(K) With Company Matching
    • Performance Bonus
    • Relocation Assistance
    • Financial Counseling
  • Professional Development

    • Tuition Reimbursement
    • Learning and Development Stipend
    • Promote From Within
    • Mentor Program
    • Access to Online Courses
    • Lunch and Learns
    • Work Visa Sponsorship
    • Leadership Training Program
    • Internship Program
    • Associate or Rotational Training Program
  • Diversity and Inclusion

    • Diversity, Equity, and Inclusion Program
    • Employee Resource Groups (ERG)

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