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Service Coordinator

AT Hitachi Energy
Hitachi Energy

Service Coordinator

Stoke-on-Trent, United Kingdom

Due to expansion and continued business growth, our High Voltage team are hiring a Service Coordinator.

This opportunity will be working closely with Procurement & Logistics Manager and the sales team, so if you have a passion for our industry and are looking to work within a great team that truly supports and encourages you to be the best version of yourself this role is for you.

You'll be liaising with people at all levels within our High Voltage team coordinating varied tasks and requests whilst promoting Hitachi Energy technologies and values to customers. We'll encourage you to take ownership of your own work and schedule to ensure a high delivery whilst working as a valued member of a team.

We believe at Hitachi Energy you take your whole self to work. So, if you are looking for a career when you can make a real difference and feel appreciated for all your efforts- we want to hear from you.

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About the role

  • Working alongside the Project Managers to ensure customer satisfaction.
  • Working alongside the Sales team to assist with warranty claims, processing customer orders, variations to existing orders and ad hoc activities.
  • Valued team member who is equally capable of lone working and working as a member of a team.
  • Interact with all customers to maintain or exceed their expectation of our services.
  • Responsive to customer requests.
  • Understand the environmental risks associated with the business unit.

Your background:

  • Proven coordination or administration experience.
  • Ability to adapt to change and has an organized work ethic.
  • Good communication and written skills.
  • Microsoft office proficient, for Excel, Word & Power point.
  • Good interpersonal and communication skills.

Hitachi Energy are pioneers of sustainable energy solutions, at a time when it matters most. People are at the heart of our business strategy so that together we achieve and change our world. As a growing global organization we encourage you to apply - your future starts today.

Apply now

Client-provided location(s): Stone ST15, UK
Job ID: Hitachi_Energy-JID3-114953
Employment Type: Full Time

Perks and Benefits

  • Health and Wellness

    • Health Insurance
    • Dental Insurance
    • Vision Insurance
    • Life Insurance
    • Short-Term Disability
    • Long-Term Disability
    • FSA
    • HSA With Employer Contribution
    • Pet Insurance
    • Mental Health Benefits
    • Virtual Fitness Classes
    • On-Site Gym
  • Parental Benefits

    • Fertility Benefits
    • Family Support Resources
    • Birth Parent or Maternity Leave
    • Adoption Assistance Program
  • Work Flexibility

    • Flexible Work Hours
    • Remote Work Opportunities
    • Hybrid Work Opportunities
  • Office Life and Perks

    • Commuter Benefits Program
    • Snacks
    • Some Meals Provided
    • Company Outings
    • Holiday Events
  • Vacation and Time Off

    • Paid Vacation
    • Unlimited Paid Time Off
    • Paid Holidays
    • Personal/Sick Days
    • Summer Fridays
  • Financial and Retirement

    • 401(K) With Company Matching
    • Performance Bonus
    • Relocation Assistance
    • Financial Counseling
  • Professional Development

    • Tuition Reimbursement
    • Learning and Development Stipend
    • Promote From Within
    • Mentor Program
    • Access to Online Courses
    • Lunch and Learns
    • Work Visa Sponsorship
    • Leadership Training Program
    • Internship Program
    • Associate or Rotational Training Program
  • Diversity and Inclusion

    • Diversity, Equity, and Inclusion Program
    • Employee Resource Groups (ERG)

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