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SENIOR SERVICE ENGINEER

AT Hitachi Energy
Hitachi Energy

SENIOR SERVICE ENGINEER

Shanghai, China

Your responsibilities:

  • You must obey work arrangements and promptly solve problems on site and able to lead, coordinate, and organize service engineers to safely complete on-site service work for general issues, The attitude on-site is enthusiastic and professional, maintaining good communication with customers.
  • You will timely report on-site service information and prepare the report of site top issues monthly and accurately record the status of on-site issues before and after handling, and promptly report serious issues to the service supervisor and service manager.
  • You will ensure to fill out the information of site service cards accurately and comprehensively; Able to prepare work reports for general on-site services personally.
  • You must wear PPE Kit on site based on company safety requirement and comply with the customer's on-site safety regulations.
  • You must ensure after the on-site service is completed, the work site should be cleaned. All wastes should be collected or taken away, and the environment at the customer's site should be kept clean; Able to communicate with customers in English on product matters on site.
  • Living Hitachi energy's core values of safety and integrity, which means taking responsibility for your own actions while caring for your colleagues and the business.

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Your background:

  • Bachelor's degree in electrical and related majors.
  • More than 10 years' work experience at the transformer field.
  • Proficiency in both spoken & written English language is required.

Apply now

Client-provided location(s): Shanghai, China
Job ID: Hitachi_Energy-JID3-91312
Employment Type: Full Time

Perks and Benefits

  • Health and Wellness

    • Health Insurance
    • Dental Insurance
    • Vision Insurance
    • Life Insurance
    • Short-Term Disability
    • Long-Term Disability
    • FSA
    • HSA With Employer Contribution
    • Pet Insurance
    • Mental Health Benefits
    • Virtual Fitness Classes
    • On-Site Gym
  • Parental Benefits

    • Fertility Benefits
    • Family Support Resources
    • Birth Parent or Maternity Leave
    • Adoption Assistance Program
  • Work Flexibility

    • Flexible Work Hours
    • Remote Work Opportunities
    • Hybrid Work Opportunities
  • Office Life and Perks

    • Commuter Benefits Program
    • Snacks
    • Some Meals Provided
    • Company Outings
    • Holiday Events
  • Vacation and Time Off

    • Paid Vacation
    • Unlimited Paid Time Off
    • Paid Holidays
    • Personal/Sick Days
    • Summer Fridays
  • Financial and Retirement

    • 401(K) With Company Matching
    • Performance Bonus
    • Relocation Assistance
    • Financial Counseling
  • Professional Development

    • Tuition Reimbursement
    • Learning and Development Stipend
    • Promote From Within
    • Mentor Program
    • Access to Online Courses
    • Lunch and Learns
    • Work Visa Sponsorship
    • Leadership Training Program
    • Internship Program
    • Associate or Rotational Training Program
  • Diversity and Inclusion

    • Diversity, Equity, and Inclusion Program
    • Employee Resource Groups (ERG)

Company Videos

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