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Senior Service Engineer

AT Hitachi Energy
Hitachi Energy

Senior Service Engineer

Rayong, Thailand

The Opportunity:

Lead the execution of Service projects, Service Agreements and/or Service Warranty portfolio and ensure that all related activities are executed in accordance with company procedures, con-tract specifications, quality standards, health, safety & environment requirements, cost/profitability targets, and scheduling targets.

How you'll make an impact:

  • You will do commissioning of equipment and routine maintenance independently, identify technical problems and make analysis through remote or on-site activity in different Service categories, independently perform high complex Service tasks in any Service categories (installation and commissioning, maintenance, repairs, engineering and consulting, advanced services, extensions, upgrades and retrofits, end of life services, replacements, etc.).
  • You will do proactively identify suggestions for product, quality, customer service improvement and discusses them with management for changes.
  • You will create and maintain excellent relationship with customers and meet their needs. Creates new sales opportunities and advising the client of our extended service portfolio.
  • You will coordinate, prepare and ensure that all materials, parts, tools and equipment are available and at the appropriate quality for Service activities and prepare standard lists for ease of work.
  • You will develop, coach and provide technical guidance to colleagues.
  • You will be identifying opportunities for the development of new service applications, equipment and methods, some domestic and/or international travel will be required, as the role will require hands-on support at customer sites.
  • You will do actively ensure that HSE practices are of high standard, work to eliminate unsafe practices and incidents, assess risks and safety hazards and implement actions to ensure people and equipment safety.
  • Living Hitachi Energy's core values of safety and integrity, which means taking responsibility for your own actions while caring for your colleagues and the business.

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Your background:

  • You hold degree in B.E. in Electrical power engineering. Degree in (bachelor's degree in electrical engineering (Major Power) and Current engineering licenses valid in Thailand.
  • Minimum 3 to 5 years of work experience in (commissioning & services of plant or substation system, working as service engineer with substation equipment, power quality, protection & automation system).
  • Previous experience in Proposal Engineering for Electrical of testing and commissioning are preferred.
  • Professional electrical engineering license.
  • Good at written & spoken communication in MS office.
  • Agile, Team Player, Quick Learner, Collaborator, Result oriented & Proactive. Having growth mindset.
  • Proficiency in English communication skill.

More about us:

We offer

At Hitachi Energy Thailand, we offer a suite of employee benefits to complement our pay offering, supporting employees' financial, physical and mental wellbeing:

  • 1 month of guaranteed bonus (Fix bonus) plus Performance Bonus. (Depending on employee's performance result and Business performance).
  • 10 days annual leave (Service year 0-4), 15 days annual leave (Service year 5-10), flexible working policy, Flexibility working time.
  • Benefit according to local standards: Heath-care insurance benefits to employees and their dependents, annual health checkup, Provident Funds (employees can contribute up to 15%).
  • Growth possibility: Learning and development platform, career movement opportunity within organization.
  • Possibility to gain experience in international environment.

Apply now

Client-provided location(s): Rayong, Mueang Rayong District, Rayong, Thailand
Job ID: Hitachi_Energy-JID3-119419
Employment Type: Full Time

Perks and Benefits

  • Health and Wellness

    • Health Insurance
    • Dental Insurance
    • Vision Insurance
    • Life Insurance
    • Short-Term Disability
    • Long-Term Disability
    • FSA
    • HSA With Employer Contribution
    • Pet Insurance
    • Mental Health Benefits
    • Virtual Fitness Classes
    • On-Site Gym
  • Parental Benefits

    • Fertility Benefits
    • Family Support Resources
    • Birth Parent or Maternity Leave
    • Adoption Assistance Program
  • Work Flexibility

    • Flexible Work Hours
    • Remote Work Opportunities
    • Hybrid Work Opportunities
  • Office Life and Perks

    • Commuter Benefits Program
    • Snacks
    • Some Meals Provided
    • Company Outings
    • Holiday Events
  • Vacation and Time Off

    • Paid Vacation
    • Unlimited Paid Time Off
    • Paid Holidays
    • Personal/Sick Days
    • Summer Fridays
  • Financial and Retirement

    • 401(K) With Company Matching
    • Performance Bonus
    • Relocation Assistance
    • Financial Counseling
  • Professional Development

    • Tuition Reimbursement
    • Learning and Development Stipend
    • Promote From Within
    • Mentor Program
    • Access to Online Courses
    • Lunch and Learns
    • Work Visa Sponsorship
    • Leadership Training Program
    • Internship Program
    • Associate or Rotational Training Program
  • Diversity and Inclusion

    • Diversity, Equity, and Inclusion Program
    • Employee Resource Groups (ERG)

Company Videos

Hear directly from employees about what it is like to work at Hitachi Energy.