You as a Senior Product Technical Support Engineer will be part of Hitachi Energy business based in Dammam, Saudi Arabia. Assembling GIS components & modules into complete bays and performing routine tests through a lean & flow production line with outstanding performance that is targeting the best quality, maximum cost saving and shortest delivery time. Controlling the quality of GIS contributing actively to improving manufacturing process and maintaining safe and clean work environment and leading other technician and provide support for new team members to develop competencies.
Your responsibilities
Performing Assembly, repairing and routine tests (Mechanical, 10KV, HV, functional & resistance measurements) of GIS bays (including components & modules) according to the prepared work
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instructions, drawings, bill of materials, checklists, guidelines and customer order data.
Fulfilling orders related work packages according to production data and instructions.
Self-checking of work packages' results, filling out and confirm on assigned checklists and protocols.
Targeting the best performance in term of quality, cost and delivery time
Adequation handling of factory equipment and tools, maintain equipment's and sustain proper continuous calibration.
Quality control and immediate escalation of Quality issues. Record deviation, support root cause of failure and write quality problem or non-conformance reports
Supporting of gathering product improvement comment or feedback from the GIS LSC (local Service Center) engineers.
Actively support teamwork, effectively communicate and collaborate with internal customer or stakeholder or colleague (assembly, testing, logistics...etc.).
Independently follow the factory rules & guidelines related safety, quality, environment, recycling and housekeeping.
Maintaining safe working environment by following Hitachi Energy HSE guideline and reporting of any irregularities.
Contributing actively to continues improvement process and Lean culture
Providing feedback, sharing ideas and observations whenever possible
Employee shall also carry out any tasks that are assigned by management necessary to fulfil the job requirements
Living Hitachi Energy's core values of safety and integrity, which means taking responsibility for your own actions while caring for your colleagues and the business.
Your background
A bachelor's degree in electrical or mechanical engineering is required.
Minimum 8 years of experience in production facility (assembly, testing & troubleshooting).
Knowledge in products, ELK04C, ELK04, ELK03 & ELK14 is preferred.
Strong analytical and problem-solving skills.
Reading and precise understanding of technical drawings and material lists.
Excellent verbal & written communications skills and ability to interact professionally with diverse group team player.
Understanding the lean concept & minimizing all related 7 wastes.
Proficiency in both spoken & written English language is required.
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Client-provided location(s): Dammam Saudi Arabia
Job ID: Hitachi_Energy-JID3-114316 Employment Type: Full Time
Perks and Benefits
Health and Wellness
Health Insurance
Dental Insurance
Vision Insurance
Life Insurance
Short-Term Disability
Long-Term Disability
FSA
HSA With Employer Contribution
Pet Insurance
Mental Health Benefits
Virtual Fitness Classes
On-Site Gym
Parental Benefits
Fertility Benefits
Family Support Resources
Birth Parent or Maternity Leave
Adoption Assistance Program
Work Flexibility
Flexible Work Hours
Remote Work Opportunities
Hybrid Work Opportunities
Office Life and Perks
Commuter Benefits Program
Snacks
Some Meals Provided
Company Outings
Holiday Events
Vacation and Time Off
Paid Vacation
Unlimited Paid Time Off
Paid Holidays
Personal/Sick Days
Summer Fridays
Financial and Retirement
401(K) With Company Matching
Performance Bonus
Relocation Assistance
Financial Counseling
Professional Development
Tuition Reimbursement
Learning and Development Stipend
Promote From Within
Mentor Program
Access to Online Courses
Lunch and Learns
Work Visa Sponsorship
Leadership Training Program
Internship Program
Associate or Rotational Training Program
Diversity and Inclusion
Diversity, Equity, and Inclusion Program
Employee Resource Groups (ERG)
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