Sales Specialist - Grid Automation Service 80 - 100% (f/m/d)

The opportunity

Join our team as our Services Sales Specialist in Baden, Switzerland! You will be part of our Grid Automation Service Team. We provide Service Solutions for substation automation systems, control and protection, cyber security, communication and telecontrol technology. The team is highly motivated and with strong customer and service-oriented approach. It is our ambition to provide high-quality service, delivering solutions aligned with customers' needs.

In this role, you are responsible for Service business from initial customer request to contract closing and handover to operations. The activities include working with customers creating and completing bids/estimations/quotations based on customers' technical specifications and other requirements to achieve both market competitiveness, high-quality tenders and profitable business.

• Create plans and implements sales strategy, and strategic sales and business development initiatives, in alignment with HBU/ BU sales strategy
• Identify opportunities for existing and potential new customers
• Establish and maintain strong customer relationships through excellent service and knowledge of customer needs
• Keep the organization informed about new trends, influences and players in the market
• Perform sales activities to achieve or exceed assigned order objectives. Collaborate with all related local Hitachi Energy Business Units to ensure alignment and collaboration
• When applicable promote services and solutions in the market, with participation at trade fairs, exhibitions, customer meetings, and telephone contacts
• Support Customers by acting as a source of information and/or door opener for the customer into the organization
• Ensure that inputs and feedback from customers are forwarded to the appropriate individual or unit within the organization, to secure a reply to the customer
• Has good knowledge about the customer and the customer's processes
• Proactively prepare sales forecast and sales planning
• Preparation of tender documents and reports for internal risk reviews and tender submission approvals
• Work in full coordination with the other sales specialists for Grid Automation and with the Front-End Sales team (KAM)

• Degree in Electrical Engineering or similar, with a strong technical background, ideally with emphasis in power engineering
• Excellent technical understanding of substation automation, control and protection solutions
• Minimum of 2 years of experience in the field of substation automation, control and protection, cyber security, communication and/or telecontrol technology
• Good knowledge of the grid automation market
• Ideally previous experience in Service and Sales
• Proven track record from working either with electrical utility, system integrator, or technical consultant
• Flexibility and interest in working within an international team
• Good skills in communication and customer relations
• English is mandatory
• Proven working experience in customer contact, coordinating multiple tenders and taking responsibility
• Willingness to travel and attend customer meetings