Mission statement:
The Power Transformer Application Engineer brings the knowledge of a senior specialist in our Power Transformers and Service portfolio to Customers, ensuring mutual trust while also communicating the Customer technical preferences, trainings & needs, and helping to implement the BL strategy and supporting our profitable growth.
Your responsibilities:
- You will lead the regional Application Engineering & Business Development activities related for the transformer portfolio by understanding Market Trends and secure the anticipated growth impact.
- You will fulfill the Customer facing dimensions, activities shall include organizing and conducting Customer Technical Trainings (CTT's), attending industry conferences, customer visits, specification influencing recommendations & reviews, tender negotiation clarification, off cycle technical and knowledge support to customer contacts.
- You will fulfill the internal Hitachi Energy facing dimensions, activities shall include internal technical trainings (HIIT's) and Customer relationship presentations, tender strategy & negotiation recommendations, engage factory and tender engineering teams to develop and deploy trust, acceptance and team integration, Customer support during FAT, post order problem solving.
- You will develop and implement KPI's and targets for the Transformer portfolio to provide visibility of activity and outcomes in the dimensions listed above, the metrics for her/his performance review might include the number of CTT's, HIIT's, specifications influenced.
- You will contribute to and follow a structured market plan combining the technical info gathered with customers while deploying a strategic overview mindset, ensure that all Customer interactions are reported in SFDC and pursue its support by the M&S team of the Hub, ability to develop one's own technical presentations, additionally use colleagues and BL technical presentations supported by underlying deep understanding of the topics.
- You will have a deep understanding of all transformer portfolio for different segments and applications and will support from a technical knowledge point of view the WCFE Team for the Marketing and Sales activities of the HUB and represents the interests of the GPG/BL in the given Country/Region.
- You will provide customer feedback as well as strategic marketing inputs to GPG / GPMM and support the market analysis validation and competitive landscape and heat maps, support and engage closely within Application Engineering teams.
- Living Hitachi Energy's core values of safety and integrity, which means taking responsibility for your own actions while caring for your colleagues and the business.
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Your background:
- B.E / B. Tech degree (Electrical Engineering) from an accredited university. A master's degree or Accreditation or participation in industry technical bodies (CIGRE, IEC etc.) is a plus.
- Minimum 5 years of experience in technical roles like transformer design, technical interaction, directly with Customers in a tender or order execution capacity.
- Exposure to the sales and order execution process is a plus.
- The person in this role should have technical skills in transformers and be able to connect the technical teams to the marketing teams in the Demand countries within the HUB.
- Intercultural sensitiveness is required, with colleagues and customers from multi-countries in assigned region.
- Be willing to travel ~ 35%.
- Excellent communication skills in oral and written.
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