Planning & Production Execution Process Owner Americas - SAP Center of Expertise

General information

As part of our growth strategy, Hitachi Energy has engaged in a multi-year project (Reiwa) to upgrade our core ERP systems to single-instance SAP S/4HANA, standardize our IT application landscape and digitize our business processes to meet the needs of our expanding business.

Within Business Unit (BU) High Voltage Products (HV) we are creating a BU HV SAP Center of Expertise (CoE) with the goal to work closely with Local Business Process Owners (LBPOs) in the business Hubs, organize the work of all our Key Users, drive system deployment and utilization to its full potential, as well as prioritize harmonized requirements from the business towards IT teams / Hitachi Energy's global SAP CoE.

The BU HV SAP CoE will support all High Voltage factories globally to optimize the value of our SAP investments by leveraging best practices to optimize end-user experience, assisting the local teams with training and issue resolution, identifying opportunities for system enhancements and process improvements.

• Drive full adoption of the deployed SAP production planning and execution modules and functionalities in the local units, utilizing full potential of the deployed solution and related business benefits.
• In alignment with SAP Business Process Owners from all other regions, drive global harmonization of business processes, process improvements and prioritization of related system requirements, which have SAP as the backbone.
• Analyze existing business processes and identify opportunities for optimization and automation using SAP solutions.
• Work with Local Business Process Owners and Key Users to understand their highest priority challenges. Monitor system usage and performance, gather feedback from users, and proactively seek ways to enhance and evolve SAP processes for maximum efficiency.
• Proactively address user pain points when using the SAP system by resolving issues on the ground and ensuring all change requests have sufficient information and technical language so improvements and fixes can quickly be implemented.
• Enable key users to become the go-to source of knowledge for the SAP system at the site through upskilling and functional training.
• Assist with the creation of SAP training materials to ensure ongoing and effective use of the application and supporting tools. Provide training on new SAP processes and functionalities.

• Bachelor's degree in information technology or engineering or equivalent work experience.
• Experience with the SAP production planning and execution modules (PP, PP/DS).
• Strong knowledge of the S4/HANA platform preferred. SAP Certifications preferred.
• Experience in manufacturing and industrial services.
• Excellent communication skills with the ability to communicate fluently in English.
• Ability to work in a fast-paced and dynamic environment in global multi-national team.
• Strong problem-solving skills and ability to quickly identify root causes of issues.
• A collaborative, solutions-oriented approach and strong communication skills.