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NX Product Support Specialist

AT Hitachi Energy
Hitachi Energy

NX Product Support Specialist

Raleigh, NC

The Opportunity

Are you ready to take on a new challenge in an exciting, high-tech environment? Join Hitachi Energy as an NX Product Support Specialist! In this role, you'll support and train users in NX and Teamcenter, provide essential documentation and training materials, and be involved in projects and system upgrades. You'll develop and maintain work processes, ensuring our global team operates smoothly and efficiently. At Hitachi Energy, we value diverse skills and competencies and are eager to learn more about what you can bring to our team. This is your chance to make a significant impact in a dynamic and innovative company.

How You'll Make an Impact

  • Support our global NX and Teamcenter users.
  • Create and maintain application documentation, guidelines, and training materials.
  • Manage and support our 3D standard libraries in the NX Reuse Library.
  • Handle user license and access management, solving and managing support issues continuously.
  • Train and support our global users and power users.
  • Report and collaborate with 3rd line support (Application Suppliers, ISIT, etc.).
  • Participate in arranging user and power user meetings.
  • Uphold Hitachi Energy's core values of safety and integrity.

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Your Background

  • 5 or more years of experience working with NX desired.
  • Deep knowledge of NX-application modeling, assemblies, and drafting.
  • Skills in NX functionality Part Family and Reuse Library, with good knowledge of Teamcenter.
  • Knowledge of HVDC design and engineering is a plus.
  • Excellent communication skills in English, both oral and written.
  • High level of integrity and dependability, with the ability to handle diverse personalities in a multicultural environment.
  • Candidate must already have work authorization that would permit them to work for Hitachi Energy in the United States.

More About Us

  • At Hitachi Energy, we foster a collaborative and inclusive work environment.
  • We offer opportunities for professional growth and development.
  • Join us and be part of a team that is driving innovation and making a difference in the energy sector.

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Apply now

Client-provided location(s): Raleigh, NC, USA
Job ID: Hitachi_Energy-JID3-123118
Employment Type: Full Time

Perks and Benefits

  • Health and Wellness

    • Health Insurance
    • Dental Insurance
    • Vision Insurance
    • Life Insurance
    • Short-Term Disability
    • Long-Term Disability
    • FSA
    • HSA With Employer Contribution
    • Pet Insurance
    • Mental Health Benefits
    • Virtual Fitness Classes
    • On-Site Gym
  • Parental Benefits

    • Fertility Benefits
    • Family Support Resources
    • Birth Parent or Maternity Leave
    • Adoption Assistance Program
  • Work Flexibility

    • Flexible Work Hours
    • Remote Work Opportunities
    • Hybrid Work Opportunities
  • Office Life and Perks

    • Commuter Benefits Program
    • Snacks
    • Some Meals Provided
    • Company Outings
    • Holiday Events
  • Vacation and Time Off

    • Paid Vacation
    • Unlimited Paid Time Off
    • Paid Holidays
    • Personal/Sick Days
    • Summer Fridays
  • Financial and Retirement

    • 401(K) With Company Matching
    • Performance Bonus
    • Relocation Assistance
    • Financial Counseling
  • Professional Development

    • Tuition Reimbursement
    • Learning and Development Stipend
    • Promote From Within
    • Mentor Program
    • Access to Online Courses
    • Lunch and Learns
    • Work Visa Sponsorship
    • Leadership Training Program
    • Internship Program
    • Associate or Rotational Training Program
  • Diversity and Inclusion

    • Diversity, Equity, and Inclusion Program
    • Employee Resource Groups (ERG)

Company Videos

Hear directly from employees about what it is like to work at Hitachi Energy.