Manufacturing Quality Control Experienced Professional
•Xiamen, China
Your responsibilities:
You will be handling customer complaint in whole process, organize, coordinate and follow up, ensure the problem is solved in time, to satisfy the customer and meet CCRP KPIs.
You will organize the root cause analysis of customer complaints, track and promote the implementation of improvement and preventive measures.
You will coordinate with related departments to prepare external analysis reports and complete the analysis reports with the support of other departments when the responsible departments of some cases are not clear.
Living Hitachi Energy's core values of safety and integrity, which means taking responsibility for your own actions while caring for your colleagues and the business.
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