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LMS Support Specialist

AT Hitachi Energy
Hitachi Energy

LMS Support Specialist

Chennai, India

Company Information:

Hitachi Energy is a pioneering technology leader that is helping to increase access to affordable, reliable, sustainable, and modern energy for all. We help to power your home, keep the factories running, and our hospitals and schools open. Come as you are and prepare to get better as you learn from others. Bring your passion, bring your energy, and plug into a team that appreciates a simple truth: Diversity + Collaboration = Great Innovation.

Visit us - www.hitachienergy.com.

The Hitachi Energy Indian Operations Center (INOPC) is a competence center with around 2600+ skilled engineers who focus on tendering, engineering, planning, procurement, project Management, functional system testing, installation supervision, documentation and commissioning. However, over the last decade, it has evolved to become the largest Operations hub. The India Operations Centre team at Chennai, Bangalore and Gurugram supports Hitachi Energy's units in more than 40 countries across a wide portfolio of all the four business units in Hitachi Energy To date, the team has executed engineering and commissioning for projects in more than 80 countries.

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Mission Statement:

Implementing Learning & Development strategy to ensure that skills and knowledge of employees meet the organization's current and future needs according to the constantly changing business environment and within budget and corporate guidelines.

Your responsibilities:

  • Design, plan, execute, report and co-ordinate (Management, HR, Talent Acquisition, HSE and Employee) for Project Manager, Site Manager, Planners and Lean Six Sigma trainings and certification programs.
  • Managing functional competency assessment, registration, LMS (my learning) and Workday for data quality
  • Consulting, risk assessing and supporting in transition/migration of LMS data from one system to another system/version and process.
  • Maintaining and updating application documents and procedures in SharePoint
  • End to end accountability of LMS and its process.
  • Compile, review, and process course enrolment data and completion data on agreed intervals.
  • Responding in a timely manner to service issues and requests in support mailbox.
  • Ownership of regular cadence of meetings and communications.
  • Provide direction, knowledge sharing and mentoring to new teams regarding efficient prioritization and timing of process documentation, training and all communication.
  • Proactively identifying and resolving potential issues in LMS tools and process.
  • Provide strategic guidance on innovations to meet future expectations of customer and employees.
  • Report to BU management and PEC team manager for any risks and issues.
  • Living Hitachi Energy's core values of safety and integrity, which means taking responsibility for your own actions while caring for your colleagues and the business.

Your background:

  • Bachelor/master's degree in relevant discipline.
  • 8+ years professional work experience in learning, competency and certification process and tools support environment.
  • Proficient in facilitating and delivering end to end learning and certification process, Project Management, Site Management, Planning and Lean Six Sigma concepts.
  • Implemented, administered and supported LMS tools and process.
  • Working knowledge of any learning and certification tools.
  • Working knowledge Office365 foremost excel, SQL knowledge, Service awareness, preferably IT Infrastructure library (ITIL) certification.
  • Works independently with the ability to interpret and deliver management intent.
  • Ability to explain complex ideas to those with limited systems and process knowledge.
  • Ability to investigate and diagnose process and application issues.
  • Excellent verbal and written communication skills.
  • Strong interpersonal skills and ability to work with and lead a team.
  • Manage high-volume workload within a deadline-driven environment.
  • Ability and willingness to work independently, with limited supervision.
  • Strong communication and interpersonal skills, with the ability to collaborate effectively with cross-functional teams.

Apply now

Client-provided location(s): Chennai, Tamil Nadu, India
Job ID: Hitachi_Energy-JID3-104366
Employment Type: Full Time

Perks and Benefits

  • Health and Wellness

    • Health Insurance
    • Dental Insurance
    • Vision Insurance
    • Life Insurance
    • Short-Term Disability
    • Long-Term Disability
    • FSA
    • HSA With Employer Contribution
    • Pet Insurance
    • Mental Health Benefits
    • Virtual Fitness Classes
    • On-Site Gym
  • Parental Benefits

    • Fertility Benefits
    • Family Support Resources
    • Birth Parent or Maternity Leave
    • Adoption Assistance Program
  • Work Flexibility

    • Flexible Work Hours
    • Remote Work Opportunities
    • Hybrid Work Opportunities
  • Office Life and Perks

    • Commuter Benefits Program
    • Snacks
    • Some Meals Provided
    • Company Outings
    • Holiday Events
  • Vacation and Time Off

    • Paid Vacation
    • Unlimited Paid Time Off
    • Paid Holidays
    • Personal/Sick Days
    • Summer Fridays
  • Financial and Retirement

    • 401(K) With Company Matching
    • Performance Bonus
    • Relocation Assistance
    • Financial Counseling
  • Professional Development

    • Tuition Reimbursement
    • Learning and Development Stipend
    • Promote From Within
    • Mentor Program
    • Access to Online Courses
    • Lunch and Learns
    • Work Visa Sponsorship
    • Leadership Training Program
    • Internship Program
    • Associate or Rotational Training Program
  • Diversity and Inclusion

    • Diversity, Equity, and Inclusion Program
    • Employee Resource Groups (ERG)

Company Videos

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