Review and analyze customer specifications & requirements for aftermarket parts. Coordinate input from other departments to develop stock responsive to industry needs. Simultaneously process information on multiple and varied projects and respond effectively to changes in priorities. Utilize engineering data, drawings, and historical data, to develop an inventory for stocking.
This role will be responsible for Tracking the most utilized parts to supply, manage inventory in SAP or a similar program, coordinate with Project Managers for requested parts to end users and when outside suppliers are utilized, coordinate for delivery.
Perform inspections and repackaging, as needed, ensuring the quality of parts prior to shipment and documenting your findings prior to shipment. This role will be the central HUB for shipments of Transformer Spare Parts within TRES.
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Attend meetings to exchange information and analyze inventory requirements. Duties may require some domestic travel.
Ability to prepare and track shipped goods, create shipping labels, coordinate shipments and deliveries to customer site through most economical means of transport. Develop vendors and track on-time delivery of parts to shop and prepare them for on-time delivery to the customer. Manage pipeline of all parts, create purchase requisitions in SAP, and track all parts shipped for timely delivery to meet customer expectations for on-time delivery and quality. Handle customer complaints and address aftermarket parts issues in timely manner to keep high level of customer satisfaction and work closely with sales team to address any concerns and provide status updates on critical parts.
Complexity of Tasks:
Requires strong knowledge of the organization's products and understanding of drawings and related documents. Interfacing with other groups requires ability to communicate effectively. Work is subject to general overview to ensure quality.
Requirements:
High School Diploma or equivalent with relevant experience and /or demonstrated accomplishments.
Experience with utilizing programs, such as SAP or equivalent.
Proficient in dealing with customers on business and technical matters.
Knowledge of Electrical Transformers and their associated parts.
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