The opportunity
Join our team as a highly motivated Network Manager to lead the capacity planning for installation & commissioning of Gas-insulated Switchgears and build up a global network of qualified Field Service Engineers. Ideally you have a strong background in Field Service, good technical understanding of GIS, strong analytical and planning skills and the ability to communicate and negotiate with upper management.
How you'll make an impact
- Analyze order intake and sales forecast of new business and service units to determine required resources and tools for installation, commissioning and testing of Gas-insulated Switchgear globally
- Develop plans to ensure right capacities both in manpower and tools and communicate accordingly
- Align demand with internal stakeholders, such as training centers, tool providers and service centers to ensure right capacities at the right time at the right place
- Monitor capacity development, define corrective measures and report progress to management
- Analyze global installed base data and determine required Field Service Engineers per country to cover future service demand. Synchronize demand with available resources in respective countries and global training capacities
- Develop training and investment plans for each local service unit together with Training Center, Product Experts and Sales
- Collaborate with Local Service Unit Managers and agree on training plan and investments based on overall strategy and business plans, to build up and sustain a global network of qualified Field Service Engineers
- Develop & maintain guidelines and instructions for the Service Network for the quoting and execution of GIS Service
- Communicate changes and updates to the Service Network and provide webinars to develop skills
- Lead or support initiatives to support global Field Services, Training or the Service Network
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Your background
- Master or Bachelor's degree in Engineering or a related field
- 5-10 years of experience in Service, ideally in Field Service, planning, business development or sales function
- Strong understanding installation, commissioning, testing and overhauling of GIS desired
- Knowledge of GIS technology of advantage
- Strong analytical and planning skills
- Ability to communicate and negotiate with Local Service Unit Managers; intercultural sensitivity required
- Proficiency in Microsoft Office Suite
- Proficiency in English, German of advantage
- Ability to work independently and as part of a team
More about us
Our flexible work practices help you optimize personal and business performance while creating an environment where all employees can develop their skills and grow.
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