Supervise a team of Service Engineers and Service Technicians and contribute to the execution of the Service Strategy and Service growth by focusing on delivering timely, high- quality, cost effective service offerings, solutions and projects for customers. Drive Service achievements through effective planning and allocation of resources in accordance with standard processes, procedures and safety guidelines. As the Field Service Manager, for our GIS field service team, you will be managing a skilled team of field service engineers, and contractors. This involves scheduling of resources (manpower and equipment), ensuring adherence to health, safety and environmental requirements and achieving a high level of customer satisfaction. Requires management, consultation and negotiation with customers involving installation, modification and repair of equipment and products at customer's site. Reporting to the Field Operations Manager.
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