The Opportunity
Join one of the fastest-growing areas at Hitachi Energy! As a Technical Support Specialist for Transformer Service, you will be a key player in our US Transformer HUB, reporting to the Field Operation Manager - Data Center. Your expertise and hands-on experience will not only help you build strong customer relationships but also uncover new business opportunities. This role offers a dynamic environment where you can make a significant impact through rapid response, performance improvement, and operational efficiency.
How You'll Make an Impact
- Deliver outstanding and professional service, both remotely and on-site.
- Install and commission transformer hardware, sensors, and accessories.
- Ensure physical communication connectivity, configuration, testing, and validation.
- Integrate and configure transformer software, including license initialization and firmware upgrades.
- Act as the onsite point of contact for customers and subcontractors during project execution.
- Strategically assign tasks to crew members to optimize cost and project duration.
- Test SEL relays using Omicron relay test sets or equivalent tools.
- Perform electrical testing of transformers and reactors, including bushing power factor, core megger, CT ratio, and more.
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Your Background
- Associate Degree with 3 years of professional experience or High School Diploma/GED with 5 years of professional experience.
- Valid driver's license and ability to travel up to 85%.
- Physical fitness for duty.
- Proficiency in Microsoft Office tools.
- Background in data center fieldwork is a plus.
More About Us
At Hitachi Energy, we prioritize a safety-first approach and compliance with all EHS requirements. We offer a collaborative and innovative work environment where you can grow and develop your career. Join us and be part of a team that values your expertise and contributions!
Apply now